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Week #45
News Roundup

A quick roundup of the news in Telecoms | Week #45

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Vonage to repay $100 million to customers Vonage has been fined by the US Federal Trade Commission for making it too difficult for customers to quit their VoIP services. A proposed court judgment forces Vonage to repay clients affected by its actions in the amount of $100 million. The penalty payment will be sent to the FTC, which has committed to distributing the relevant funds to all customers who are identified as being eligible for compensation. Read more at: https://tinyurl.com/4zxxaevh Arelion adds a new route for flexible trans-Atlantic traffic Arelion has announced the addition of a new flexible, high-capacity transmission route to its network. With the inclusion of this new route, Arelion’s clients will benefit from enhanced customizable routing diversity solutions for trans-Atlantic traffic that meet their specific requirements through a single, scalable end-to-end solution. This route will provide EU terrestrial extensions to client endpoints, as well as a US…

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Ericsson
Telecom News

Ericsson gains clearance for Vonage purchase

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Ericsson has announced that the Committee on Foreign Investment in the United States (CFIUS) has approved its $6.2 billion acquisition of Vonage Holdings. The transaction is scheduled to close by Thursday, July 21.   The Swedish vendor’s most significant purchase to date is that of Vonage. This acquisition is a crucial component of Ericsson’s strategy, which calls for creating a market-leading service for businesses.   Both the company’s boards and shareholders have approved the $6.2 billion all-cash transaction, but the deal was briefly put on hold while the Committee on Foreign Investments in the United States (CFIUS) looked at it. Following the transaction’s announcement, Ericsson became involved in a controversy in February involving payments to the Islamic State militant organization in Iraq. This incident led to investigations by various U.S. authorities, raising concerns that the deal would be in jeopardy.   In spite of Ericsson’s offer price of $21 per…

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Week #20
News Roundup

A quick roundup of the news in Telecoms | Week #20

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Orange expands its phone recycling program Orange, a French telecommunications company, is extending its “Re” program, which offers phone recycling, refurbishing, repairs and returns. Customers may drop off phones that are no longer in use at the store, and Orange says any income earned from recycling these old devices will be donated to the Emmaüs International network. The telecom company has stated that the initiative would be expanded to the rest of its European areas, which include Moldova, Slovakia, Romania and Spain. Read more at: https://tinyurl.com/yckkrmss Exoprise launches new monitoring solution for collaboration apps Exoprise, a Digital Experience Monitoring (DEM) service provider, has introduced the latest version of its Service Watch Desktop (SWD) platform. This product helps IT teams to successfully identify problems and forecast performance deterioration when using enterprise collaboration platforms like Microsoft Teams, Zoom, WebEx and Google Meet. Businesses may drastically reduce MTTR and total troubleshooting time by…

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News #14
News Roundup

A quick roundup of the news in Telecoms | Week #14

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Cellcom and Voipfuture expanding their cooperation In addition to the currently provided monitored business voice services, Voipfuture, a supplier of a unique carrier-grade, dual-visibility voice service quality monitoring and analytics solution, stated that it has completed the deployment of its Qrystal monitoring system in Cellcom’s IMS core. Since 2018, Cellcom has been using Qrystal to monitor enterprise customer voice services and the organization will now use Qrystal to ensure voice quality for both individual and business users. Read more at: https://tinyurl.com/5b2zt6jf Curious Thing to scale its solution with Vonage Curious Thing, an Australian voice-based conversational AI provider, is adopting the Vonage Communication Platform to grow its products and improve customer experiences. This will be achieved through automated and AI-enabled proactive client interaction according to Vonage, a worldwide supplier of cloud communications. Curious Thing users may now connect at scale, across regions and channels, using a mix of Curious Thing and…

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Vonage
Telecom News

Ericsson to acquire Vonage

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Ericsson, a global networking company, has announced its plan to buy Vonage, a cloud-platform company based in the United States, for $6.2 billion. Ericsson is getting a more contemporary communications strategy with Vonage, which includes a cloud contact center, communications APIs, and a VoIP solution.   The move reflects Ericsson’s growing attempts to join the enterprise market, with the goal of enabling these clients to take use of new services in addition to the high speeds enabled by 5G networks. This merger, though, is not about 5G. Ericsson is concentrating on Vonage’s communications APIs, which it hopes will allow it to access a global network of developers working on 4G and 5G technologies.   Vonage is a cloud-based communications provider that allows clients to incorporate communications, such as voice, video, and messaging, into apps and products through its Vonage Communications Platform. Ericsson believes that Vonage’s cloud platform, which now serves…

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telecoms
Telecom News

A quick roundup of the news in Telecoms | Week #37

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Virgin Media O2 tests 5G emergency services drone Virgin Media O2 has released information on a trial it conducted with the Swiss public safety drone expert Fotokite to provide a video feed from a drone to help first responders on the ground. The two businesses discussed several incarnations of the drone, including its capacity to function in difficult conditions at any time of day or night, the simplicity of setting up, launching, and flying, and how valuable the data feed is to first responders dealing with emergency situations. Utilizing 5G networks to control and manage drones for emergency services demonstrates the possibilities that 5G technology provides in terms of higher speeds and lower latency. Read more at: https://tinyurl.com/36ax8jrc BT trials quantum key distribution (QKD) over hollow core fiber BT has tested quantum key distribution (QKD) over hollow core fiber (HFC), promoting the technology as a method to improve data security…

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a quick roundup
Telecom News

A quick roundup of the news in Telecoms | Week #18

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DIDWW joins GSMA DIDWW, a global cloud communications service provider, has announced that it has become an associate member of the GSMA, an industry organization that represents the interests of mobile operators around the world. The GSMA supports the latest technological innovations and the development of the mobile ecosystem to promote digital transformation and industrial growth. GSMA membership allows DIDWW to actively take part in technical working groups, establish new business relationships, and develop strategies that will greatly contribute to the wider adoption of hosted VoIP services. Read more at: https://tinyurl.com/4urtcbtz Mediacom to expansion broadband to 500K locations The US operator Mediacom has revealed its plan to provide high-speed broadband to another 500,000 under-serviced homes and businesses over the next three years. This scaling-up will include a combination of new facilities supported by state and federal broadband grants, line extensions and the development of fixed wireless access (FWA) using recently…

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quick roundup
Telecom News

A quick roundup of the news in Telecoms | Week #49

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Softbank invests $700m in Sinch The Japanese operator Softbank has invested heavily in the Swedish software company Sinch. According to Sinch, it will use the profit to finance further mergers and acquisitions. The Japanese company acquired a portion of the newly issued shares in Sinch, as well as some existing ones, from various major shareholders. The total share expenditure amounted to approximately $698.5 million. Sinch said that it will use the proceeds from the shares primarily for beef up its financial flexibility for undertaking new acquisitions. Sinch announced two takeovers, one of Brazil’s CRM Wavy for $119 million, as well as the SAP Digital Interconnect deal, which was a cash and debt-free transaction valued at approximately $270 million. Read more at: https://tinyurl.com/y5wgysrb Telefónica recently deployed nodes in Seville, Spain Telefónica has for the third time deployed edge nodes in its home country of Spain, recently launching this infrastructure in Seville.…

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Vonage
Telecom News

Vonage to drive Fisher & Paykel customer service communications

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Vonage, a global provider of VoIP business communications, has been selected by global appliance maker Fisher & Paykel to promote customer service communications to their clientele in Australia, New Zealand, Singapore, United Kingdom and the US. The company now uses Vonage’s messaging API to offer customers on-the-spot support notifications for maintenance via SMS. The API also helps businesses improve post-sales, especially regarding the way customers can provide feedback when services have been completed, so that the company can continually improve their services. In addition, the Vonage Messages API, built into the Fisher & Paykel platform, provides automatic and instant SMS confirmations and reminders for all technician appointments. This platform also includes self-service links for customers to easily cancel or reschedule an appointment. Fisher & Paykel Appliances EVP Marketing and Customer Experience, Rudi Khoury, commented: “Today’s customers want to be responded to instantly. They want regular updates from businesses…

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Telecom News

Vonage and Qunifi partner for Microsoft Teams integration

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The leading VoIP and unified communications (UC) services provider Vonage and a cloud-native UC integration management company Qunifi have joined forces to provide a fully integrated Microsoft Teams calling feature for Vonage Business Communications customers. Based in the UK,  Qunifi operates the Call2Teams Microsoft Office 365 voice integration service that connects Microsoft Teams to any PBX or SIP trunk within minutes, enabling businesses to make and receive calls on any device using the Microsoft Teams application. Mark Herbert, Qunifi co-founder and CEO, said, “Customers are excited about using Microsoft Teams as a unified collaboration environment, but up to now, adding the Teams phone calling feature has been perceived as disruptive or costly. We have worked with Vonage to create a simple, per-user add-on to the Vonage Business Communications service, allowing customers to get all the benefits of Microsoft Teams while using the Vonage services they already have.” “Call2Teams is…

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