In a groundbreaking move set to reshape the landscape of business communication in the UK, Sangoma Technologies, a leading global provider of business IT and communication solutions, has announced a strategic partnership with UK-based Sol Distribution. The collaboration is poised to offer a lifeline to thousands of businesses grappling with the impending end of traditional analogue telephony, providing them with a seamless transition to a digital-first future.
RedShift Networks, a leading provider of VoIP security solutions, today announced a new partnership with TD SYNNEX a leading global distributor and solutions aggregator for the IT ecosystem. This partnership will enable VoIP/UC network operators and managed service providers the ability to easily deploy network wide, cutting-edge cybersecurity software with unmatched distribution capabilities.
In the dynamic realm of modern business, meeting customer expectations is a challenge. Unified Communications (UC) addresses this by integrating diverse communication tools into a cohesive platform. This article explores UC’s benefits, such as omnichannel experiences, personalized interactions, real-time responsiveness, enhanced collaboration, employee mobility, seamless integration with applications, and leveraging data analytics for continuous improvement. UC transforms the customer journey, fostering satisfaction, loyalty, and long-term success in the competitive business landscape.
Taking the spotlight in the telecom industry is the revolutionary digital operations framework, a strategic game-changer, that aligns and simplifies Quality and Maintenance aspects of IOH via a cutting-edge converged data platform. This invention notably allows those with minimal coding exposure to develop essential digital resources, paving the way to an automated potential. Besides bolstering operative efficiency and competitive edge, it also gives the industry the tools needed to navigate the digital age challenges effectively.
In a robust move, Nokia is set to enhance 5G Fixed Wireless Access (FWA) with the unveiling of FastMile, two innovative solutions aimed at boosting indoor and outdoor coverage. This stride could revolutionize the industry, especially when considering wall attenuation effects on network capacity. FastMile’s outdoor solution cleverly sidesteps signal loss due to wall materials, while an intuitive mobile app assists users in determining the best placement for their receivers—shaping a route towards an optimal user experience in telecommunications.
Serving as key hubs in business communication, call and contact centers consistently enhance customer experiences in our digital era. In line with the sector’s advancements, DIDWW, a global provider of premium quality VoIP communications, two-way SIP trunking and SMS services, has announced its participation in the Call & Contact Centre Expo in London. Recognized as Europe’s premier summit for the telecoms sector, the Expo is set to bring together over 3,500 industry professionals, offering valuable insights and networking opportunities.
conXhub, a leading provider of cloud-based communication and collaboration platforms, has entered into a strategic partnership with DIDWW, a global telecom operator offering premium quality VoIP communications, two-way SIP trunking and SMS services for businesses and telecom carriers. Through the alliance with DIDWW, conXhub aims to extend its global reach, ensuring high quality voice services for unparalleled customer experience.
Amid growing inflation and swelling telecom budgets, the advent of 6G brings in costly implications tied to Radio Access Network (RAN) equipment. As these financial implications loom, The Next Generation Mobile Network (NGMN) Alliance proposes a different approach to 6G implementation that may spare existing 5G infrastructure from unnecessary renewal. They advocate an operator-driven decision process in refreshing the 5G RAN, maintaining that 6G upgrade should not compromise 5G user experience and should be software-upgradable on existing network elements. As 5G capex reaches its peak in markets like the U.S., NGMN’s stance could potentially redefine traditional strategies in introducing new generations of mobile technology.
Unveiling a new dimension to their collaboration, Ericsson and Google aim to enhance Cloud RAN solutions leveraging Google’s Distributed Cloud. This endeavor, targeting seamless automation, orchestration, and incorporation of AI and machine learning, promises wide-ranging benefits for communications service providers. Observations from the Ericsson Open Lab revealed the power of the Google Distributed Cloud in extending network functionalities, opening exciting new possibilities in the telecoms landscape.
Exploring efficient energy solutions, BT is turning to liquid cooling techniques to lower network switch power usage. Collaborations with Iceotope and Juniper hint at precision cooling for servers—a potentially industry-first initiative. Meanwhile, strategies with Immersion4, Nexalus, and Airsys run the gamut from full immersion to cooling-unit encased cold plates. Crucially, every energy-reduction experiment aids BT’s ambitious journey toward net-zero emissions by 2031.