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CallRevu
Telecom News

CallRevu announces an integration with GoTo Connect

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GoTo Connect, a unified communication solutions provider that delivers configurable, scalable, all-in-one cloud phone and meeting systems with everything companies need to connect from anywhere, has teamed up with CallRevu, an industry leader in automobile call monitoring and analytics.   CallRevu can now gather high-quality call data and precise telephony information through its interface with GoTo Connect, allowing for better conversational analysis. These advanced call analytics provide a deeper understanding of the customer’s interaction with the dealer, which is a highly useful strategic resource.   The CallRevu and GoTo Connect integration offers retailers access to their phone systems from any device, allowing them to manage their phone systems digitally and deliver a consistent user experience. The digital phone solution gives dealerships more control over phone management and improved accessibility.   Jack Holcomb, General Manager, New Smryna Chevrolet Chrysler Jeep Dodge, commented: “Since moving to CallRevu and GTC, we have witnessed…

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telenor
Telecom News

Infosys teams up with Telenor

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Telenor Norway, Telenor’s fully owned largest Norwegian supplier of telecommunications and digital services, has revealed its partnership with Infosys, a multinational information technology company that provides next-generation business consulting, information technology and outsourcing services. The main focus of this initiative is to rapidly transform Telenor’s finance and supply chain operational processes.   To assist the transition from a traditional ERP system and improve company agility and operational efficiency, Infosys created a standardized Oracle Cloud enterprise resource planning solution. This product includes modules such as Record to Report (R2R), Acquire to Retire (A2R), Procure to Pay (P2P) and Order to Cash (O2C), and was deployed in ten Telenor businesses in a record time of nine months.   Infosys was chosen for the ERP transition because of the company’s innovative and standardized services, reusable assets, qualified employees, and the capacity to deploy quickly. The newly implemented ERP platform will help Telenor Norway…

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Week #9
News Roundup

A quick roundup of the news in Telecoms | Week #9

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Telefonica partners with Meta A new agreement between Meta and Telefonica has been inked to create a Metaverse Innovation Hub in Madrid. Local startups and developers will have access to a 5G laboratory inside the Hub, where they will be able to use a metaverse end-to-end testbed using Meta and Telefonica’s networks and equipment. The hub’s goal is to test innovative network topologies, use cases and devices in order to speed metaverse network and device readiness. Participants will have access to Telefonica’s open innovation ecosystem, as well as the Innovation and Talent Hub Resources and Meta’s engineering capabilities. Read more at: https://tinyurl.com/mf2jbjxu Turkcell partners with Ribbon and Odine Ribbon Communications has teamed up with Odine, a virtualized and containerized infrastructure and solution integrator, to provide Turkcell, a Turkish integrated telecommunications and technology services provider, with next-generation voice interconnect services. Ribbon’s SBC SWe, which delivers the features and capabilities of appliance-based…

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Ukraine
Telecom News

Telecom operators unite to support Ukraine

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Telecom firms in Europe are coming together to assist Ukrainians in staying connected, and they are using a variety of steps that differ from company to company and from country to country, depending on the markets in which they operate. Here are some of the steps that telecommunications firms are taking.   Deutsche Telekom has started providing free calls and text messages to Ukraine. This initiative affects both individual and commercial clients making calls from landlines and mobile phones, as well as roaming in Ukraine. T-Mobile Polska and T-Mobile US, the operator’s Polish and US subsidiaries, both launched comparable deals.   Verizon has waived costs for consumer and corporate users traveling to and from Ukraine. Customers with foreign coverage bolt-ons will not lose any minutes from their subscription, and voice and text roaming costs have been waived.   Virgin Media O2 has lifted costs for calls to and from Ukraine,…

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CPaaS
Telecom News

The DIDWW CPaaS solution to elevate enterprise business communications

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CPaaS (Communications platform as a service) is a great tool for enterprises looking to enhance their business communications systems, improve the efficiency of customer interactions and generate better opportunities for expanding into new international markets. DIDWW, a global provider of premium quality VoIP communications and SIP trunking services, has added more functionalities to its API, thereby expanding its CPaaS solution. These advancements will help businesses stay ahead of the curve in dynamic markets and satisfy their growing needs for technological innovations.   The products and services offered by DIDWW enable companies of any size to implement innovative communications solutions and optimize their business operations. Over the years, this telecom service provider has developed a wide range of products and APIs for Voice and SMS communications, allowing to power feature-rich services that satisfy the exacting needs of the enterprise. The latest enhancements to the DIDWW API include seamless outbound SIP trunk…

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5G SA
Telecom News

NTT DOCOMO and NEC onboarding 5G SA core using AWS

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NTT DOCOMO and NEC Corporation have launched a proof-of-concept (PoC) testing to run NEC’s 5G core network service in a hybrid cloud environment that leverages the Amazon Web Services (AWS) cloud using end-to-end cloud-native network architecture. Through the PoC, DOCOMO, NEC, and AWS expect to prove the viability of cloud-native mobile networks leveraging a public cloud for network function virtualization (NFV). The PoC will validate the energy efficiency and high performance that AWS Graviton2 processors can bring to NEC’s 5GC in the AWS cloud to achieve an energy-performance advantage over comparable solutions. As the first step, 5GC network functions will run in the cloud on AWS infrastructure and corresponding 5GC network functions will reside on DOCOMO’s on-premises infrastructure to verify availability and operational feasibility. The second step will deploy the 5GC network function on AWS Outposts (on Amazon EC2 compute instances powered by Graviton2 processors) on DOCOMO’s premises. AWS…

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Week #8
News Roundup

A quick roundup of the news in Telecoms | Week #8

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WOW! partners with Reach Mobile Wide Open West (WOW!) has teamed up with the MVNO aggregator Reach Mobile to launch a wireless service. WOW! mobile, powered by Reach, will be accessible in a few markets this spring, and the business is currently working on determining the initial launch sites. It is intended that the mobile product should be expanded to all of WOW! markets shortly after the launch. WOW! will be able to bring a mobile product to market rapidly by relying on their operational efficiency, a full-featured platform, and a fantastic customer experience in a lower-cost operating model by employing Reach Next. Read more at: https://tinyurl.com/2smnm38n Audi taps Verizon for 5G vehicles Audi of America and Verizon have launched a new cooperative venture, with the goal of utilizing Verizon’s 5G Ultra Wideband connection within Audi automobiles. Their offering will encompass augmented mobile services and new driving-assistance technologies, paving the…

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metaverse
Telecom News

Telefonica outlines a major commitment to the metaverse

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Telefonica has announced their  significant commitment to the metaverse, indicating that the company will use MWC22 Barcelona to demonstrate its digital transformation and technological leadership initiatives through an innovative virtual environment.   Telefonica said it will utilize the metaverse to demonstrate all of its in-person demos, allowing conference attendees to digitally visit the four physical sites on the exhibition floors. The organization will provide a unique experience based on the quality of the information exhibited and the ongoing and diverse activities by combining real-time and virtual participation.   Telefónica will demonstrate its expertise, capabilities and dedication to assisting businesses, governmental agencies and society as a whole in taking advantage of the tremendous opportunities that digitization and connectivity provide. The company will also show what it can do for the community, and the advantages its solutions will deliver in terms of making participants more efficient, sustainable and safe. Telefónica will exhibit…

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Week #7
News Roundup

A quick roundup of the news in Telecoms | Week #7

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Verizon drives towards its goal of net zero carbon emissions Verizon has used the proceeds from its most recent $1 billion green bond to sign a number of renewable energy purchase agreements (REPAs) in an effort to make its operations more ecologically friendly. These REPAs encompass around 910 megawatts of new renewable energy producing capacity throughout seven states in the USA, with wind turbines accounting for around 51% and solar panels for the remaining 49%. By 2025, the operator claims it will have sourced or generated renewable energy equal to 50% of its annual electricity use. Read more at: https://tinyurl.com/4fzb629n Broadvoice to officially launch GoContact BPO offering At the Call & Contact Center Expo US, Broadvoice, a supplier of hosted voice, unified communications (UC) and SIP Trunking services for businesses, will demonstrate its new contact center solution for the business process outsourcing (BPO) sector. This new offering is the result…

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