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Top 10 cloud PBX providers

By Aiste Kryzanovske October 11, 2021

With more and more companies looking to gain flexibility, scalability and achieve growth, cloud-based PBX providers are becoming increasingly popular as the top choice in communication systems. The PBX virtual phone system is secure, convenient and reliable, making it a great choice for businesses. Because no physical hardware is required, it is economical, easy to scale, has plentiful features, a wide range of integration possibilities, and takes very little time to set up. If you have decided that a cloud PBX is what your business needs, this summary lists the top 10 hosted PBX providers to help you find the right choice for you. phone.systems™ is a scalable, feature-packed and fully integratable cloud telephony solution for businesses of all sizes. This platform is designed to seamlessly interconnect with any service provider without the need for hardware or software to be purchased or maintained. The phone.systems™ unique and easy…

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Vodafone teams up with Google’s cloud division

By Aiste Kryzanovske May 4, 2021

Vodafone and Google Cloud have announced a six-year strategic partnership to promote the use of reliable and secure data analytics and insights in support of new digital products and services that will be introduced to Vodafone’s customers around the world. Under the terms of the expanded agreement, the companies will work together to create a new and robust integrated data platform with additional capabilities to process and transfer huge amounts of data worldwide from numerous systems to the cloud. As part of the six-year contract, Vodafone will also transfer data from its own servers to Google Cloud. The platform “Nucleus” will feature a new system – “Dynamo”. This platform will manage data across Vodafone to offer its customers new, customized products and services in a variety of markets. The platform will be able to process about 50 terabytes of data per day in the cloud, which equates to…

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Telus and Google Cloud sign a 10-year deal

By Aiste Kryzanovske February 11, 2021

Google Cloud has announced a new 10-year strategic partnership with the Canadian telecommunications company Telus. The two companies plan to work together on developing new services and products for several key industries, including healthcare, agriculture, security and connected homes. Through this partnership, Telus will accelerate the adoption of its public cloud on the Google Cloud enterprise platform to ensure greater interoperability across its IT backbone and network infrastructure. Google Cloud will also become one of Telus’ partners in providing 5G services and Multi-Access Edge Computing (MEC), which uses the Google Cloud-powered application platform Anthos. Telus and Google Cloud will prioritize collaboration to improve their Canadian customers’ social, economic, environmental and health performance, and at the same time, work to reduce their carbon footprint. Telus will also use Google Cloud Contact Center AI to improve customer interaction and reduce costs. One of the main areas of focus of…

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Telefónica and IBM announce Cloud Garden 2.0

By Aiste Kryzanovske January 28, 2021

Telecommunications giant Telefónica has expanded its long-standing technology partnership with IBM and announced the release of Cloud Garden 2.0, the next step in Telefonica’s cloud services platform to accelerate application modernization. Cloud Garden 2.0 is supported on IBM Cloud Pak and Red Hat OpenShift. The first iteration of Cloud Garden, launched in 2019, was originally based on IBM Cloud Private technology. However, Cloud Garden 2.0 switched to the hybrid Red Hat OpenShift cloud Kubernetes platform and the IBM Cloud Pak for Application. Telefónica customers can now run their applications on containers on premises or in the cloud environment of their choice, along with the simplification and speeding up when launching new solutions. Cloud Garden 2.0 is hosted through Telefonica’s Virtual Data Center in Spain, helping its customers experience low latency and better uptime for managing their applications. Andrés López Hedoire, de Enterprise Product Marketing Director, Telefónica España, commented:…

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Colt launches a cloud-based voice solution for Microsoft Teams

By Aiste Kryzanovske January 14, 2021

The international telecommunications company, Colt Technology Services Group, has announced that it is releasing its Cloud Session Border Controller (SBC) in partnership with AudioCodes. This cloud-based voice solution provides Direct Routing as a Service to quickly enable PSTN calls for Microsoft Teams. The Colt Cloud SBC provides an important step towards speeding up and simplifying the implementation of PSTN calling in Teams. With Direct Routing as-a-service, provided by the cloud-based voice solution, users do not require on-premises hardware or hardware in a data center. According to the company, the new service provided more efficiency for both large and small businesses, as onboarding was completed in less than a week. Developed in collaboration with AudioCodes, a leading provider of smart voice networks, this new offering is an extension of Colt’s Intelligent Communications offering that was launched in 2019. The power of Microsoft 365 and Teams, along with Colt’s voice and…

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RingCentral introduces new SMS services

By Aiste Kryzanovske October 22, 2020

RingCentral, a US-based provider of high-performance cloud communications and collaboration solutions for businesses, has announced a new high-volume and fully integrated SMS service that allows businesses to send SMS messages and updates to their customers promptly and seamlessly. Developers can build custom applications by using the Application Programming Interface (API) that interfaces with RingCentral’s business communication platform. RingCentral also provides a service with pre-built applications that can be obtained from the RingCentral App gallery. By using RingCentral phone numbers for bulk SMS messages, companies can send one-time messages or bundle requests. In addition, the company supports message insights, such as status, logs, storage and analysis for more progressive compliance. The API also permits RingCentral customers to use SMS for services such as mass marketing, automated messaging, customer surveys, chatbots, two-factor authentication and one-time passwords. The API is currently in beta version and available as part of RingCentral’s…

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Zoom and Lumen partner up for enhanced services

By Aiste Kryzanovske October 1, 2020

Zoom Video Communications, a provider of video telephony and online chat services, and Lumen, a global enterprise technology platform, have announced that the companies will work together to allow Lumen to offer Zoom as part of its Unified Communications and Collaboration Suite. Lumen will deliver improved services based on Zoom’s video-first UC platform to its global customer base. The partnership will provide greater delivery, customer success and managed services to companies using Zoom, in order to provide a unique business experience when using the services. Lumen will also combine the security of its embedded network with Zoom’s built-in security features to actively protect customers that are using bundled services. This collaboration will give Zoom access to Lumen’s customer base, while Lumen will be able to update its UCC offering with a leading video conferencing platform. In addition, this partnership should help Lumen to better compete with Verizon, which…

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Microsoft launches Azure Communications Services

By Aiste Kryzanovske September 24, 2020

Microsoft is expanding in the communications market with the introduction of their Azure Communication Services. This new service is a fully managed communication platform for integrating calls, chats and SMS into business organizations and their applications. Azure Communication Services allows users to develop new communication solutions or integrate them into existing applications, avoiding high costs, complexity, or time wastage. Voice and video calling, as well as chat services will be available immediately, while SMS and phone numbers will be released in October. Over the past few years, Microsoft has gained a wealth of experience in this area, thanks to the large success of their Teams service. Azure Communication Services also uses the same secure platform that runs Microsoft Teams and is built natively on Azure. Scott Van Vliet, corporate vice president for Intelligent Communication at the company, commented: “Azure Communication Services is built natively on top of…

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Zoom Phone now provides cloud-based support in 40 countries

By Aiste Kryzanovske August 20, 2020

Zoom, the communications technology company that provides video telephony and online chat services through a cloud-based software platform, has announced the expansion of its Zoom Phone coverage. Cloud phone services are now available in 40-plus countries and the company has also simplified the telephone service plan for international companies. Zoom Phone now covers more than 40 countries and territories across Europe, North America, Latin America and the Asia-Pacific region. The newly added countries and territories to Zoom Phone support are: Argentina, Brazil, Bulgaria, Chile, Columbia, Costa Rica, Croatia, Czech Republic, Ecuador, Estonia, Finland, Greece, Hong Kong SAR, Hungary, Lithuania, Luxemburg, Mexico, Norway, Panama, Peru, Poland, Romania, Singapore, Slovakia and Slovenia. Under the Global Select plan, a company can employ local calling in more than 40 countries and territories where Zoom provides Public Switched Telephone Network (PSTN) services, supporting outbound and inbound calls with integrated telephony features that allow…

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Airtel and Nokia to deploy the largest cloud-based VoLTE network in India

By Vilija Simkiene July 15, 2020

The Indian telecom giant Bharti Airtel has selected Nokia’s CloudBand-based software products to power its Voice over LTE (VoLTE) network. Nokia stated that this network supports more than 110 million customers, making it the largest cloud-based VoLTE network in India and the world’s largest VoLTE service managed by Nokia. According to the Finnish telecom gear maker, the deployment of cloud-based VoLTE will enable Airtel to provide its mobile customers with faster, more reliable and cost-effective call connectivity. Nokia’s solution, which has been deployed to cover all 22 telecom service areas in India, uses commercial, off-the-shelf IT hardware with cloud-based Virtual Network Functions (VNFs). Nokia noted that cloud-native VNFs consume far less power and space compared to traditional 2G or 3G circuit-switched legacy cores. With Nokia’s VoLTE platform, Airtel will be able to reduce its 3G network traffic and use the freed-up spectrum to deploy 4G / LTE services for higher speeds…