BT’s Digital Unit achieves a milestone as the first telco to complete the EDM Council cloud assessment, paving the way for efficient data management and strategic cloud implementations while ensuring data protection and control.
Discover how ZTE reduced greenhouse gas emissions by 7.5% through low-carbon strategies while investing in AI-driven digital energy solutions and joining the Science Based Targets initiative for a sustainable future.
Ooredoo Oman initiates a tender for its tower infrastructure sale and leaseback, inviting top telecom firms to submit bids. This follows a global trend set by major operators like Vodafone, Deutsche Telekom, and Telefonica.
Meta introduces Channels, a privacy-centric feature for WhatsApp, enabling one-way broadcasts to followers without revealing personal information. With options to block screenshots and control discoverability, Channels may fill the market gap for a more private broadcast platform.
Germany’s Bundeskartellamt investigates Vodafone’s Vantage Towers for potentially obstructing 1&1’s 5G rollout, raising questions on fair competition and business practices in the telecommunications industry.
Amdocs unveils its AI-driven amAIz framework, revolutionizing telecom operations with advanced capabilities and natural language processing. Enhancing service quality and boosting operational efficiency, this transformative technology offers pre-built use cases and rapid implementation, while fostering customer engagement and streamlining processes.
DIDWW, a leading global provider of VoIP and SIP trunking services, has expanded its strategic partnership with AssistYou, a top developer of AI-driven voice assistants for large-scale phone customer service operations. By harnessing the power of DIDWW two-way SIP trunking, this collaboration aims to deliver enhanced voice services and further expand the global reach of AssistYou’s innovative voice assistant solution. Seeking to deliver best-in-class technology and services, AssistYou recognizes the crucial need for a partner, like DIDWW, capable of providing worldwide coverage for call termination, ensuring high-quality and secure VoIP communications. By employing the potential of voice technology, AssistYou helps businesses to reduce customer service workload, increase availability, and elevate overall customer satisfaction. Additionally, AssistYou Analytics tool enables organizations to analyze and enrich every phone call in real-time, generating valuable insights to optimize customer service and operational processes. Through this extended partnership, AssistYou will benefit from secure and uninterrupted voice…
The race for AI dominance intensifies, while AI experts and public figures urge mitigating risks, through CAIS’s ‘Statement on AI Risk’. However, the statement’s clarity and usefulness are questioned, as transparency and collaboration face geopolitical challenges.
Red Oxygen joins Australia’s Communications Alliance, aiming to enhance connectivity and promote high business standards while fostering innovation in converging networks and technologies.
5G rollout challenges prompt MNOs to consider innovative collaboration with neutral host providers, enabling shared infrastructure and accelerated network expansion while navigating cost concerns and growing user demands.
