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Telecoms in the Metaverse. What opportunities lay ahead?

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The metaverse, a product of today’s Internet, is being welcomed as the next phase of communications, promising superior online experiences in a shared virtual world. Some have dubbed it as the “Internet on steroids,” since instead of merely reading text and viewing videos, individuals would be able to participate in virtual realms thanks to technology like 3D and artificial intelligence. The metaverse, one of the trendiest tech buzzwords at the moment, promises a future in which the virtual and real worlds are intricately linked. So, what role will telecommunications companies play in this possible future? What is the metaverse? The Metaverse – a combination of “meta” (beyond) and “verse” (universe) – sounds like something out of a science fiction novel. And that is actually the case. The term “Metaverse” first appeared in Neal Stephenson’s 1992 cyberpunk novel Snow Crash. However, the science fiction metaverse and the Metaverse envisioned by Facebook (now…

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Vodafone UK
Telecom News

Vodafone UK switches on wind and solar-powered mobile phone mast

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The UK’s first live wind and solar-powered mobile phone mast has been activated in Pembrokeshire (Wales) by Vodafone UK. The self-powered mast will provide 4G service to the community of Eglwyswrw and will be powered by a wind turbine, solar panels and on-site battery storage.    The new mast contributes to Vodafone’s goal of achieving net zero emissions by 2027 for its UK operations. The mast is meant to eliminate the requirement for a connection to the national energy grid, a strategy that will assist in delivering connectivity in rural and distant places that are now without those critical services.   The mast is equipped with a one-of-a-kind wind turbine that can generate electricity even in low wind conditions and can be deployed without the need for electrical connections. This infrastructure is also extremely quiet, making it ideal for installation in sensitive locations.   The study is being carried out…

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Ai CSAT
Telecom News

Dialpad launches a predictive engine dubbed Ai CSAT

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Dialpad has launched Ai CSAT, a technology that evaluates each and every contact center interaction and forecasts customer satisfaction (CSAT) in real time. Dialpad’s Ai CSAT solution seeks to assist businesses in their desire to move away from post-call surveys, which can generate customer weariness and are sometimes seen as relationship deterrents.   As a major component of the Dialpad TrueCaaS platform, Ai CSAT will enable insight into 100% of conversations and evaluate each client call. Organizations will be able to gain actionable data using AI and the customer satisfaction (CSAT) score, resulting in a superior customer experience.   The purpose of AI CSAT is to enable a customer-centric strategy in which businesses may compile a comprehensive image of their consumers without bothering those customers with human feedback or surveys. This strategy will improve customer service by providing an accurate average CSAT score for each client and decreasing uncertainty and…

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Bridgei2p
VoIP Solutions

Business call automation with Predictive Dialer by Bridgei2p

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A predictive dialer is call automation software that allows salespeople to dial many numbers at the same time. Predictive dialing connects a company rep to a caller as soon as they answer,  optimizing a sales person’s time to connect with and close actual prospects. With a predictive dialer, there is no delay between calls, so agents can greatly increase the number of conversations they have with actual leads on a daily basis.   Bridgei2p is a VoIP (Voice Over IP) solution provider with the goal of providing industry-leading VoIP technology to a variety of industrial verticals. The company specializes in offering unique customer-specific solutions that are based on in-depth research into individual customer demands, including their predictive dialer. Bridgei2p’s predictive dialer will not only increase efficiency, but also help a business save money while also increasing earnings. It’s one of the most sophisticated and modern phone systems available.   The…

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Telefónica Tech
Telecom News

Telefónica and Grupo Álava to offer a predictive maintenance solution

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Telefónica Tech and Grupo Álava have announced a collaboration to work on a predictive maintenance solution. This partnership will provide industrial companies with an advanced data platform that will allow them to optimize their operations by anticipating potential faults or defects in machinery through a predictive maintenance plan.   The solution will contribute not only to improving the sector’s safety, efficiency and competitiveness, but also to ensuring its long-term viability by eliminating many of the expenses needed for unplanned repairs.   The technology will enable industrial organizations to digitize their maintenance procedures through mass wireless and/or conventional sensing of all assets in the manufacturing chain. Simple and widespread sensorization and monitoring of assets in these operations is a critical stage in an industrial organizations’ digital transformation.   Sensors connected to Telefónica Tech’s LTE and 5G mobile networks will collect data, which will be saved and analyzed using Industrial Edge Computing…

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INVADE
Telecom News

DIDWW and INVADE collaborate to support predictive dialing for market research

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DUBLIN, Sept. 22, 2021 – INVADE, a provider of an industry-leading predictive dialer solution for the market research industry, has teamed up with DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services. INVADE’s innovative dialer system will be supported by DIDWW, thereby enabling its customers to efficiently and cost-effectively conduct large-scale outbound phone surveys.  As a popular solution for outbound call centers, predictive dialer software increases the productivity of interviewers by raising the call connect rate while also boosting customer engagement. INVADE has extensive experience in working with market research software and, due to their product’s modular design, they are able to create the best-in-class predictive dialer that meets unique business needs.   DIDWW and INVADE’s partnership will ensure that global market research clients can benefit from secure, uninterrupted service, premium call quality and the ability to access local routes with guaranteed CLI. DIDWW…

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6G
Market Trends

En route to 6G. What does it hold in store?

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With 5G networks still being deployed around the globe and 4G and even 3G networks still in use in many parts of the world, the term 6G is already a huge topic in the industry. 6G is the name for what will be the sixth generation in cellular technology, with a particular focus on increasing the capabilities and reducing the latency of wireless and edge networks. These are early days in the life of 6G and thus far this technology is only a theoretical discussion. The networks of the future will be a key component in virtually all areas of our lives, society and industry, meeting the communications needs of people and intelligent machines. So, let us dive into the world of 6G and explore what possibilities it holds. What will 6G be? 6G will be the sixth generation of mobile communications. It is still obscure what the final form…

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Vodafone
Telecom News

Vodafone to reduce its carbon emissions to net zero

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The multinational telecommunications company, Vodafone, has committed to reduce its global carbon footprint that is generated as a result of its business operations to net zero by 2040. The company has already outlined a number of actions to reduce the environmental impact of its activities. It has set a new goal of stricter targets for the wider business and related third parties. As stated by the company, by 2030 all carbon emissions from its activities and the energy purchased and consumed will be eliminated. Vodafone has also committed itself to halving the use of its carbon footprint from Scope 3 sources, including joint ventures, all supply chain purchases, products it has sold and business travel by 2030. The group plans to completely eliminate emissions from Scope 3 by 2040. This plan will shorten the original projections by ten years, as the operator initially set a net zero target…

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Telecom News

Xiaomi launches Redmi Note 9S featuring a massive 5020 mAh battery

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The Chinese phone maker Xiaomi has officially introduced the Redmi Note 9S smartphone at an event live-streamed from the company’s Beijing headquarters. The mid-range Redmi Note 9S is the latest international version of the Redmi Note 9 Pro introduced in India earlier this month as the successor to its best-selling Redmi Note 8 Pro. Xiaomi said they have also customized a Redmi Note 9S special edition for Mi fans, dubbed the Mi Fans Family (MFF) 2020, to celebrate the 10th anniversary of the founding of Xiaomi on April 6, 2020. In terms of technical specifications, the Redmi Note 9S features a 6.67-inch Full HD+ display with a hole-punch in the center. The phone’s display and the back panel are covered with Corning’s tough Gorilla Glass 5 for better protection against damage from mishaps. This Android 10 device is powered by a high-performance octa-core 8nm Qualcomm Snapdragon 720G processor with the…

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