ORENcloud is a cloud communications company, with a mission to revolutionize communication solutions by assisting businesses gear towards digitization in adopting cloud communications to achieve agility, resilience and modernization. Organizations may benefit from ORENcloud’s hosted unified communications for a variety of reasons, including mobility, accessibility, flexibility, management and affordability. Hosted IPPBX, Contact Center, Ticketing, Helpdesk solution, Microsoft Teams PSTN Integrations, Unified Chat and Chatbots, as well as SIP trunking services are among the telecom’s solutions that help boost corporate efficiency and promote customer-business interactions over multiple channels. The VaaS (Voice-as-a-Service) and CCaaS (Call Center-as-a-Service) solution, enables consumers to acquire a complete set of enterprise-grade communications solutions in a single, easy-to-use package. ORENcloud SIP trunking offers high-quality, multi-codec and multi-connection services, with terminations handled by Tier-1 Local Malaysian as well as international telecoms with virtually unlimited channels. ORENcloud collaborates with these international partners to offer a variety of global…
Hayo Telecom, a Senegalese operator, has chosen Telesmart.io, a worldwide number and messaging service provider, as the provider of its API-enabled number and messaging platform. This is Telesmart.io’s first partnership in the geographic area, and this cooperative venture will help Hayo Telecom service its African consumers more efficiently and effectively. Hayo Telecom has now achieved Dynamic Partner Status as a Telesmart.io partner, giving the company instant access to a number inventory. As contact center, voice and messaging collaboration solutions continue to be in demand, the Telesmart.io inventory management platform for voice and messaging makes it simple to monetize the opportunity in the Communications Platform as a Service (CPaaS) market. The platform may be integrated with Hayo Telecom’s existing business systems as well as Telesmart.io’s “Bring Your Own Numbers” concept to handle all number inventories in one place. Sign-up, connectivity, on-line provisioning, functionality, visibilit, and reporting are all automated…
Pure IP, a New Zealand-based international VoIP communication solutions provider, has launched its Dynamics Call Connect solution, which enables inbound and outbound calls to Microsoft Dynamics 365 Customer Service platform for a comprehensive omnichannel experience. Customers can use Microsoft Azure Direct Routing to obtain numbers and external connections to enable inbound and outbound calls inside Microsoft Dynamics 365 Customer Service in a BYOC (Bring Your Own Carrier) paradigm. Following the news last year that Pure IP was one of the first Microsoft Operator Connect launch partners, Dynamics Call Connect is the newest development in the Pure IP fold that strengthens the company’s Microsoft voice credentials. Dynamics Call Connect makes use of Pure IP’s Azure Direct Routing as a Service offering to provide incoming and outbound calls for Dynamics Contact Center in over 43 countries, as well as inbound-only services in 137 countries, all from the cloud. Pure…
Orange expands its phone recycling program Orange, a French telecommunications company, is extending its “Re” program, which offers phone recycling, refurbishing, repairs and returns. Customers may drop off phones that are no longer in use at the store, and Orange says any income earned from recycling these old devices will be donated to the Emmaüs International network. The telecom company has stated that the initiative would be expanded to the rest of its European areas, which include Moldova, Slovakia, Romania and Spain. Read more at: https://tinyurl.com/yckkrmss Exoprise launches new monitoring solution for collaboration apps Exoprise, a Digital Experience Monitoring (DEM) service provider, has introduced the latest version of its Service Watch Desktop (SWD) platform. This product helps IT teams to successfully identify problems and forecast performance deterioration when using enterprise collaboration platforms like Microsoft Teams, Zoom, WebEx and Google Meet. Businesses may drastically reduce MTTR and total troubleshooting time by…
The GSMA, a worldwide organization dedicated to uniting the mobile ecosystem, has cautioned that market imbalances between network operators and online service providers might impede growth in a number of areas of the Internet-based economy, and has urged policymakers to solve the problem immediately. According to the GSMA’s 2022 Internet Value Chain analysis, asymmetric regulation and limits, sector-specific taxes and spectrum charges are straining infrastructure providers’ business models while allowing big tech to prosper. The reliance of Internet services and other growing sectors that are dependent on underlying infrastructure investment must be considered by those in charge of enacting rules and regulations. Infrastructure investment incentives may be restrained by unfavorable taxes, costly regulatory requirements, and other cost-degrading factors, according to the paper. The document urges politicians to analyze the entire tax and regulatory environment, ensuring that enterprises investing in infrastructure are rewarded for building and upgrading the networks…
RingPlan making phone automation possible With the addition of business automation to its range of services, RingPlan, a Southern California VoIP provider, is transforming the way people use their phones. VoIP phone services, video conferencing, business text messaging, and digital fax services are all part of the RingPlan platform. The newly-introduced RingPlan Sidecar is a user-configurable library of functions that may be used to construct unique automation sequences. Users may create up to 48 unique sequences that they can call up at any moment to execute a range of time-saving activities. Read more at: https://tinyurl.com/2ztxhz9d DT partners SKT to bring metaverse to Germany SK Telecom (SKT) and Deutsche Telekom (DT) have formed a collaboration to provide Ifland, South Korea’s metaverse platform, to German users. The partnership will see the two conduct a live platform trial by the end of the year. According to reports, the test will feature the building…
DIDWW, a leading telecom operator that offers premium quality VoIP communications for businesses and telco carriers all over the world, has partnered with Telesmart.io, an expert in global number and messaging services. The partnership enables Telesmart.io’s customers to leverage its API-driven voice and messaging platform to access the global phone number coverage provided by DIDWW. Through DIDWW and Telesmart.io’s collaboration, customers gain an expansive numbering ecosystem with access to a network of DIDWW virtual phone numbers and a guaranteed caller ID. As a global telecom provider, DIDWW offers extensive coverage of local, national, mobile and toll-free virtual phone numbers in over 80 countries. Additionally, both voice and SMS communications may be enabled on the same number, and when combined with local two-way SIP trunks, customers benefit from a unique solution optimized for business VoIP communications. Laura Malyseva, Senior Account Manager at DIDWW, added, “We are excited to cooperate with…
DIDWW, a global telecoms operator that offers premium quality VoIP communications, today announced that its two-way SIP Trunking solution is compliant with key Avaya OneCloud™ solutions, helping customers securely and reliably expand their local and international business communications. Avaya has selected DIDWW for membership as a Technology Partner in the Avaya DevConnect program, which promotes the development, compliance-testing and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions. Avaya is a global leader in solutions that enhance and simplify communications and collaboration. The powerful DIDWW SIP Trunking solution offers virtually unlimited call capacity and flexible VoIP trunk configuration options to assist businesses of any size in expanding their local or international communications. The two-way SIP Trunking service enables enterprise users to access the PSTN in more than 80 countries, providing customers with an extended global reach, premium call quality, a high standard of reliability and availability,…
BT announces a new deal with Amazon Web Services BT’s Digital division has announced a new partnership with Amazon Web Services (AWS), which will see the cloud giant assist BT in migrating internal applications to the cloud. This initiative is part of BT’s larger strategy, which aims to modernize the company’s operations and save up to £2 billion each year by 2025. The operator claims that it will continue to make large investments and leverage AWS technology to improve its internal operations. Read more at: https://tinyurl.com/2p9ykxaz Apple under pressure over NFC access Apple has been accused by the European Commission (EC) of misusing its position to prevent competitor mobile wallets from being used on iOS devices. The European Commission stated that in order to benefit Apple Pay, the vendor restricts third-party wallet software developers’ access to the NFC input on its devices. If this statement is confirmed, it would appear…
UltiSat, a global provider of essential communications solutions, has announced a new distribution agreement with OneWeb Technologies to include its LEO-based satellite communications services in the UltiSat portfolio for the government and mobility industries. The deal is part of UltiSat’s continuous product and service expansion plan, which began in late 2021. To enable worldwide end-to-end connectivity, the distribution agreement will make use of OneWeb’s expanding fleet of LEO communications satellites and approved remote terminals. Equipment integration, field services, 24×7 customer support, logistics and lifecycle management will be provided by UltiSat. UltiSat and OneWeb Technologies will collaborate to make a wider selection of client application environments more accessible, all of which will be commercially available and operated as a service. UltiSat has also announced a strategic distribution and integration deal with Cobham Satcom, a prominent global provider of land and maritime satellite communications solutions to the government and enterprise…