The leading fixed-line operator and virtual number provider can remove the complexity from ordering, provisioning and managing its wholesale and enterprise number portfolio using Telesmart.io’s integrated inventory management portal. Telesmart.io, an expert in digital transformation across global number and messaging services, has been selected by HGC Global Communications Limited (HGC), a fully-fledged ICT service provider and network operator with extensive global coverage, for its virtual numbers inventory management solution in its quest towards automation and improved customer satisfaction. Using Telesmart.io’s cloud-based platform, HGC gains end-end automation of numbering orders, provisioning, routing and porting. As an API-driven platform, HGC can fully integrate Telesmart.io capabilities into its existing systems and begin serving customers through it instantly. HGC is able to seamlessly integrate a range of modules and features for specific customer needs while also directly benefiting from the growing opportunity in the virtual number business. “HGC needs agility, and we provide that, to turn order requests into live traffic in under 10 seconds. We’re streamlining the end-to-end service experience, meaning HGC can continue serving their global customers with…
When you hear the word “automation”, what do you think of? Increasing effectiveness and efficiency in business processes, right? One of those processes is communication with clients. The move to automate many facets of business communications has been steadily gathering pace. This advancement offers a variety of benefits that are essential for a business to prosper. Everyone involved in the communication process, from the client to the carrier, benefits from automated VoIP. With the advancement of technology, an increasing number of businesses are opting to automate their business communications. What is VoIP automation? In basic terms, VoIP automation is the use of technology to automate the execution of repetitive processes and activities wherever possible and desired, in order to save costs, improve productivity and simplify customer contacts. Call automation systems automate everything from dialing numbers to sending out messages, allowing your employees to speak with more people in…
A predictive dialer is call automation software that allows salespeople to dial many numbers at the same time. Predictive dialing connects a company rep to a caller as soon as they answer, optimizing a sales person’s time to connect with and close actual prospects. With a predictive dialer, there is no delay between calls, so agents can greatly increase the number of conversations they have with actual leads on a daily basis. Bridgei2p is a VoIP (Voice Over IP) solution provider with the goal of providing industry-leading VoIP technology to a variety of industrial verticals. The company specializes in offering unique customer-specific solutions that are based on in-depth research into individual customer demands, including their predictive dialer. Bridgei2p’s predictive dialer will not only increase efficiency, but also help a business save money while also increasing earnings. It’s one of the most sophisticated and modern phone systems available. The…
MLGW is partnering with Nokia to launch the first private 5G standalone network for a U.S. utility, aiming to modernize its grid, boost efficiency, and improve service. This move reflects a growing trend in industrial 5G adoption, with enhanced automation, cybersecurity, and infrastructure integration paving the way for smarter utility operations.
Trimble and KT Corporation are partnering to expand precise positioning and telecom services in South Korea, targeting automotive and IoT sectors. Leveraging the Trimble RTX Fast network, the collaboration offers centimeter-level accuracy, seamless integration, and nationwide coverage.
In an ambitious evolution, Polish energy giant Orlen partners with Microsoft to launch Central Europe’s largest AI initiative. With a $105 billion investment, this collaboration enhances cybersecurity, streamlines operations, and boosts workforce efficiency.
Ericsson and e& UAE have embarked on a transformative three-year initiative to enhance the UAE’s 5G network. By deploying Ericsson’s cutting-edge radio technology, the collaboration aims to introduce 5G Advanced features and achieve a significant commercial rollout of Reduced Capability in the Middle East and Africa.
SoftBank aims to spearhead the artificial super intelligence era, highlights CEO Masayoshi Son. With strategic partnerships involving OpenAI and Arm, SoftBank envisions establishing a global AI platform akin to the dominance seen in tech giants like Microsoft.
Verizon Business is revolutionizing the UK’s industrial sectors by turning them into digital highways through strategic partnerships like the one with Thames Freeport. This ambitious project leverages 5G technology to propel AI and IoT applications in manufacturing and logistics, aiming for 200% revenue growth by 2025.
Nokia is partnering with Converge to deploy advanced data center switches powered by AI-driven automation, aiming to boost performance, sustainability, and scalability. The initiative supports growing AI workloads while streamlining operations and reducing energy use.