US telecommunications companies Telinta, offering cloud-based, white label switching and billing solutions for VoIP service providers, and TextBetter, a provider of cloud-based business-texting services, have announced a joint initiative to deliver cooperative solutions for VoIP service providers. VoIP services such as hosted PBX, business and residential VoIP, and mobile connectivity accessible through Telinta’s cloud-based softswitch platform, can be integrated with this unique SMS solution. The white label solution from TextBetter makes it possible for any US phone number to send and receive SMS via email. TextBetter SMS services can be easily added to Telinta’s hosted softswitch platform, without the need to change the ownership of the DIDs. According to Telinta, “this powerful cloud-based combination of VoIP switching, billing, and SMS technology requires no software or hardware for service providers. TextBetter pairs the end user’s existing email with an associated phone number, so that SMS messages can be both…
Oculeus, an innovative telecommunications software provider from Germany, has announced the launch of a cloud-based fraud protection service. The new solution, branded with the name Oculeus-Protect, is designed to meet the growing needs for security in the enterprise telecoms industry. The new fraud protection service is supported by the company’s regional cloud environment, and is currently available throughout Europe, and North and South America. The software provider defines the new service as “a real-time telecoms fraud protection service that provides enterprises an intelligent and automated framework to efficiently prevent false charges resulting from unauthorized usage of enterprise telecommunication channels by cybercriminals and other perpetrators of telecom fraud”. They claim that the software is able of block fraudulent telecommunications traffic within milliseconds, and have positioned the service to be totally independent of user’s telecommunications service provider. “There is a clear and definite need for our new telecoms fraud protection service,”…
Telecommunication industry, and especially the Voice over Internet Protocol (VoIP) technologies, are on a constant move and unceasingly generate new ideas and set evolutionary trends. If you are new in or just keen on VoIP, it is good to know someone, who can give valued opinion and helpful guidance. With this in mind, we have compiled a list of bloggers posting efficient VoIP content. These thought leaders are keeping their fingers on the pulse and provide updates and analysis on the latest innovations related to the telecoms world. Jon Arnold Jon Arnold is an independent research analyst focusing on unified communications, Internet of Things, cloud services, contact centers, SIP trunking, VoIP security and social media. Jon’s valued opinion and expertise can be followed on his widely-read Analyst 2.0 Blog, which has been recognized and awarded for the best tech reviews. According to Jon, his blog focuses on “trends that matter…
The global telecom giants are increasingly acknowledging the benefits of blockchain technology. Telefonica, a Spanish multinational telecommunications company, has signed a partnership with IBM, a leader in open-source blockchain solutions, to employ IBM blockchain technology for superior administration of international call traffic. Telefonica expects that the usage of the cloud-based IBM Blockchain Platform will help to improve the traceability of international call data, such as the origin of the call, its destination and duration. They will be able to detect fraud and address other challenges caused by the use of different networks and operators when routing international calls. Operators will have permissioned access to a decentralized platform, and perform real-time tracing of calls to achieve accurate billing processes. “This project is one of our first initiatives to secure real benefits from the adoption of blockchain in our core business. We believe that the new paradigm of process decentralization…
Today, 14th November 2018, the European Parliament is expected to vote on the final approval of the European Electronic Communications Code (EECC), which digs deeper into the EU’s telecom regulatory context. This reform paves the way for new fibre and 5G networks, and also expands the level of consumer protection available to the subscribers of telecom and OTT services. The EU officials first presented the Digital Single Market (DSM) strategy in May 2015, and the following year they introduced a connectivity agenda with proposals for the telecom sector. The DSM strategy contains diverse subjects, including support for cross-border e-commerce, prevention of geo-blocking, expansion on EU policies for the cloud, AI and competitiveness. The key legislation for the DSM must be completed by May 2019. It will presumably assist in reaching the new targets for broadband connectivity set by the Commission for 2025: gigabit speeds for digital businesses and public…
Nowadays, there is a strong movement towards online marketing. However, the phone number will always remain an essential business identifier, and is often the first real contact that a customer has with a business. A vanity number has been proven to be an effective technique for making the right impression with your customers and adding visibility to your company, forming an integral part of a successful company branding strategy. What is a vanity number? A vanity (also called ‘golden’ or ‘special’) number spells out a specific word or a phrase when using a phone dial pad, or consists of a distinct sequence of digits, such as repeated digits or special number combinations. These are easy to remember phone numbers, such as 1-800-LAWYERS, 1-212-NYPIZZA, or 1-888-2477777. If you are in the process of considering a vanity number for your business, voip.review is here to help you make up your mind by…
The American cable and Internet service provider Cable ONE has announced the launch of its Session Initiation Protocol (SIP) Trunk service for business customers. This new service is a valuable addition to the already wide Cable ONE Business voice product portfolio that includes cloud-based hosted Voice, PRI trunks and business phone offerings. “In today’s fast paced, competitive environment, businesses need access to a variety of solutions to meet their voice technology needs,” commented Chris Boone, the Vice President of Business Services for Cable ONE. “We’re excited to add Cable ONE Business SIP Trunks to our portfolio of business voice services.” This new service provides business customers with the perfect opportunity to upgrade from TDM-based services, and add more scalability and flexibility to their PBX systems. The Cable ONE Business SIP Trunk service connects the customer’s onsite PBX to the provider’s nationwide fiber optic network, ensuring the affordable use…
RingCentral, the California-based cloud communication and collaboration solution provider, has made a definitive agreement to acquire the cloud digital customer engagement platform, Dimelo. Dimelo is a single management interface enabling communications with customers through a variety of channels, including email, social networks, chat and mobile. This innovative platform is already in use by major companies across a number of industries, including Allianz, AXA, BNP Paribas, ENGIE, Orange and Telenor. “In today’s digital world, engaging with customers over digital channels is crucial to business success. With Dimelo, consumer-facing enterprises can transform how they engage with their customers. Simply put, Dimelo enables companies to vastly improve their customer interactions by delivering world-class integrated experiences across a multitude of digital channels. We’re excited to welcome the Dimelo team to RingCentral,” said the CEO of RingCentral, Vlad Shmunis. The addition of the Dimelo platform will expand the already considerable RingCentral solution…
Singapore’s leading telecommunications company, Singtel, has launched their cutting-edge network automation platform called Liquid Infrastructure. The platform is designed to help enterprises configure their networks, bringing deployment control and agility to the next level. Singtel presents Liquid Infrastructure as the ideal solution to ease the digital transformation process for companies, and at the same time helping to manage their network resources, saving time and money. “With Liquid Infrastructure, Singtel revolutionises the way network services are delivered to enterprises. We have integrated software-based network services to this platform to provide a versatile, robust and scalable solution that delivers critical network services where and when they are needed. By having the control of connectivity in the hands of our customers, we facilitate their transformation to the digital era through a superior and more agile network deployment and management experience,” said the Vice President of Global Products at Singtel’s Group Enterprise,…
DIDWW continues to grow their global private backbone with the addition of 3 strategically placed points of presence in Los Angeles, Miami and Singapore. These POPs serve the growing voice traffic demands from the West Coast of the USA, Central and South America and the Asia-Pacific regions. “We are constantly expanding our network to exceed the stringent demands of our global customer base,” said Lina Zaboras, the CEO of DIDWW. “This is an ongoing process and is in line with our vision and commitment of providing the highest quality and lowest latency telephony for mission-critical services.” “The recent infrastructure upgrade was designed to support the DIDWW’s core wholesale origination traffic, and also the company’s newly added outbound SIP Trunk for local dialing,” stated Yuri Krichevsky, the CTO of DIDWW. ” In addition, the deployment of DIDWW’s cloud-enabled services such as phone.systems and the call.center platforms has required additional private and secure…

