There are a few things that are as challenging and thrilling as running your own business. But owning a business is also a big responsibility. Today’s markets are highly competitive and there are numerous experienced business owners who might intimidate you with their knowledge and work experience. In every business, your communication with customers is often the most important component of your success. Direct communication allows you to explore your customers’ habits and interests, but most importantly, build relationships with them. You might think that Internet telephony only benefits larger enterprises, but that is simply not true. In fact, small businesses, especially startups, can greatly benefit from the extra freedom, flexibility and lower costs that an Internet phone service offers. VoIP has helped small businesses improve their phone call handling by 67%, message management by 63% and remote work by 57%. Why Hosted VoIP? There are many good reasons to…
Vodia now interoperable with Skyetel Vodia has announced the completion of interoperability with Skyetel, an independent telecom carrier. Skyetel clients now have access to Vodia’s certified VoIP telephone system thanks to the proven compatibility of Vodia’s PBX software with Skyetel’s SIP trunks. Skyetel’s multi-tenant SIP trunking platform is set up so that resellers may simply connect to Vodia to provision and manage their DID inventories. Relationship pricing is also available to resellers without the need for contracts, obligations or upfront payments. Read more at: https://tinyurl.com/2nhhhfn5 Nokia updates its in-house routing silicon With the introduction of its new FP5 processor, Nokia has updated its in-house routing silicon, considerably boosting capacity, reducing power consumption and incorporating encryption to improve security. The FP5 has a 4.8 Tbps network processor, which doubles the 2.4 Tbps available on the FP4, and is Nokia’s first chip to handle 800-gig Ethernet routing interfaces. Other benefits include enhanced…
DUBLIN, Sept. 22, 2021 – INVADE, a provider of an industry-leading predictive dialer solution for the market research industry, has teamed up with DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services. INVADE’s innovative dialer system will be supported by DIDWW, thereby enabling its customers to efficiently and cost-effectively conduct large-scale outbound phone surveys. As a popular solution for outbound call centers, predictive dialer software increases the productivity of interviewers by raising the call connect rate while also boosting customer engagement. INVADE has extensive experience in working with market research software and, due to their product’s modular design, they are able to create the best-in-class predictive dialer that meets unique business needs. DIDWW and INVADE’s partnership will ensure that global market research clients can benefit from secure, uninterrupted service, premium call quality and the ability to access local routes with guaranteed CLI. DIDWW…
Deutsche Telekom and Softbank in a share-swap deal In a significant shake-up that reinforces the German group’s transatlantic emphasis, Deutsche Telekom has reached a $7 billion share-swap agreement with SoftBank Group to raise its stake in T-Mobile US. In addition, Deutsche Telekom has sold its Dutch subsidiary. As a consequence of the two transactions, Deutsche Telekom’s share in T-Mobile US will increase to 48.4 percent, moving it closer to its aim of gaining direct control of the $170 billion US telecoms operator. In exchange, SoftBank will receive cash and a 4.5 percent interest in Deutsche Telekom, creating a direct shareholding link. Read more at: https://tinyurl.com/32tvyn46 NEC expands its partnership with AWS NEC has stated that it will broaden its relationship with AWS to include 5G and digital governance. NEC aims to create an “end-to-end 5G offering” by integrating their cloud-native open 5G core with AWS’ cloud and edge services. According…
DIDWW, a leading global provider of two-way voice and SMS communications, has announced the expansion of its emergency services support to additional countries – Thailand, Panama and Italy. Meeting the highest requirements for regulatory compliance, the company ensures reliable connectivity to Public Safety Answering Points (PSAPs) using local dialing in these regions. The ability to contact emergency services is vital. DIDWW private, geo-redundant, global network infrastructure is designed to deliver every single call, providing access to emergency services at the most crucial moments. This mission-critical reliability is underpinned by the highest regulatory compliance requirements adhered to by DIDWW, thereby ensuring premium call quality to the relevant PSAPs. Tadas Urbietis, Carrier Relations Manager at DIDWW, added, “We are really pleased to expand our emergency services to Thailand, Panama and Italy, thereby strengthening our offerings to customers in these regions. We are happy to offer peace of mind for our…
Verizon launches Verizon 5G Edge with Microsoft Verizon has partnered with Microsoft to introduce the aptly named Verizon 5G Edge with Microsoft Azure Stack Edge cloud computing platform, fulfilling their stated commitment when they announced their cooperation last October. The platform can provide corporate clients with an on-premises, private edge compute solution that supports the ultra-low latency necessary for real-time enterprise applications. The collaboration with Microsoft provides 5G Edge to companies, lowering latency at the edge and allowing important, performance-sensitive applications to respond more rapidly and effectively. Read more at: https://tinyurl.com/8bz3rwdf FCC warns about fake broadband subsidy website The Federal Communications Commission (FCC) alerted the public about the discovery of a website that fraudulently promised to enroll customers in the agency’s Emergency Broadband Benefit (EBB) Program and encouraged individuals who visited the site to take precautions against fraud. A website named WiFi Freedom USA mimicked the government’s sign-up page, offering…
One of the most frequently asked questions about a VoIP phone system is fundamental and critical, and is as follows: is VoIP secure? To answer the question, no phone system is bulletproof. VoIP has a myriad of benefits, but possible security risks should not be overlooked. Given the growing number of cybercrimes around the world, the importance of security has never been more significant. In every practical sense, VoIP has a good reputation as a secure technology. Nevertheless, every time you use electronic devices or the Internet, it is wise to understand the security risks that such usage may pose to your business and take appropriate precautions. You might be wondering, how important VoIP security really is? Even if you yourself have never been a victim, the reality is that the threat of security breaches through the phone system is quite serious. Truthfully, security is a must for…
OneWeb launches 34 more broadband satellites OneWeb has reported the successful launch of 34 additional low Earth orbit (LEO) satellites, increasing the total deployment to 288. The company plans to grow its fleet to 648 satellites by the end of next year in order to provide worldwide coverage. The rollout comes after the conclusion of OneWeb’s Five to 50 mission, and it bodes well for the promise of a commercial service later this year, followed by a worldwide service in 2022. The forthcoming 648-strong LEO fleet claims data speed of up to 195mbps, with latency as low as 50ms. Read more at: https://tinyurl.com/cnpshnse Comcast acquires Masergy Comcast Business has agreed to purchase Masergy, a cloud and software-defined networking business that provides a portfolio of managed services such as SD-WAN, unified communications-as-a-service, call center-as-a-service and security. The purchase price was not revealed. Comcast’s goal with this acquisition is to enhance its…
It has been announced that Evolve IP has increased the worldwide coverage for its Evolved Office UC and Teams Enterprise Voice products. Their program allows the company’s clients to acquire and port local numbers, as well as to have access to international and domestic telephony in 10 more countries. China, Japan and the Philippines in the Asia Pacific area, as well as Brazil, Mexico and Ecuador in Latin America, are some of the centerpieces of this recent development. Up to this point, Evolve IP has replaced PSTN services in over 40 countries and has inbound/toll-free calling capabilities across more than 50 nations. Business SMS, Recording & Analytics, Contact Center, Multi-level Auto Attendants, Advanced Hunt Groups, Overhead Paging, Receptionist Clients are just a few of the capabilities that Evolve IP’s communication solutions provide to Microsoft Teams and Cisco Webex Collaboration. Scott Kinka, Chief Strategy and Innovation Officer at…
SIP trunking is conquering the business world. However, some still do not know exactly what SIP services are, how they work or what to expect from them. We want to explain some essential aspects of this service, so in this article we will examine what SIP trunking is, what its benefits are and introduce you to the most popular SIP trunking providers on the market. SIP Trunking definition SIP or Session Initiation Protocol is a way to carry through voice over IP (VoIP) calls. It is an application layer protocol for real-time audio and/or video sessions between two endpoints. To put it simply, SIP is a technology that originates, maintains, modifies, and terminates call sessions over an IP network. Basically, SIP trunks are the virtual version of analog telephone lines. When using SIP trunks, a SIP provider connects one or multiple channels to a Private Branch Exchange (PBX), giving users…