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Telecom sector in the midst of Covid-19

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The outbreak of the Covid-19 pandemic has impacted industries and businesses all across the globe and has brought the world economy to a halt, with millions of people placed under lockdown. With most of society working and studying from home, the need for technology has increased considerably, and the significant rise in the use of digital tools during social distancing has put the telecommunications sector at the forefront in facilitating the situation. What kind of impact has Covid-19 had on the telecom sector? Now that the global supply chain has been thrown into chaos and the work-from-home concept has become the “new normal“, the need of remote communication has risen significantly so as to ensure business continuity. The telecommunication sector is witnessing significantly higher demands, as they play a key role in facilitating the connectivity required by customers implementing these essential digital tools . Rise of demand for Telco services…

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A quick roundup of the news in Telecoms | Week #30

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Vyopta Introduces Support for Microsoft Teams On Tuesday, Vyopta, a provider of Unified Communications (UC) monitoring and analytics solutions, announced the release of their comprehensive support for Microsoft’s cloud-based UC products including Skype for Business, Microsoft Teams Rooms, Microsoft Teams and Surface Hub. Vyopta is one of the first companies to provide monitoring and analysis services to Microsoft Teams, helping to speed up the deployment of the Microsoft Teams software, simplify troubleshooting and reporting, and improving the service quality of Microsoft’s voice and video calling experience. In the near future, Vyopta will continue to expand its monitoring capabilities, including more advanced and proactive Microsoft Teams alerts. Read more at https://tinyurl.com/y3r396fh Telecom Argentina hit by a major ransomware attack One of Argentina‘s largest Internet Service Providers (ISPs) has suffered a serious ransomware attack. The cybercriminals who carried out the attack, demanded $7.5 million in Monero cryptocurrency from the ISP to regain…

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IPFone and Ribbon Communications boost communications delivery during Covid-19

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IPFone, a provider of cloud-based business unified communications and telephony services, together with Ribbon Communications Inc., a global provider of real time communications software and network solutions to service providers, enterprises and critical infrastructure sectors, announced that they are making use of Ribbon‘s Intelligent Edge portfolio to ensure that their customers are able to seamlessly work from home during the COVID-19 pandemic. Ribbon‘s EdgeMarc 2900, deployed at several IPFone sites in various states, helps support IPFone’s business customers as the company experiences an increase in its network usage. EdgeMarc devices are located at the edges of the customer network to ensure the successful deployment of IP-based communications services that improve voice quality, security and visibility on the customer network. Also, the EdgeMarc 2900 allows IPFone to easily adapt  to the smallest or largest customer installations, while providing secure service delivery capabilities. This architecture enables the company to proactively keep…

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A quick roundup of the news in Telecoms | Week #29

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Qualcomm invests $97 million in India’s Reliance Jio Platforms Qualcomm has become the latest high ranking sponsor of the four-year-old Indian company, Reliance Jio Platforms. On Sunday evening, Qualcomm Ventures revealed their plans to invest $97 million in Reliance Jio Platforms and to assist that company launch advanced 5G infrastructure and services for their local customers. Furthermore, Reliance Jio Platforms has introduced cut-rate voice and data plans into the Indian telecommunications market, attracting almost 400 million subscribers. This rapid growth has resulted in the company becoming the most successful operator in the world’s second largest market in less than four years since its establishment. Read more at https://tinyurl.com/y9hponyd Deutsche Telekom explores quantum tech with OPENQKD The German operator Deutsche Telekom, in partnership with the OPENQKD (Open European Quantum Key Distribution) consortium, are preparing to research quantum key distribution (QKD) technologies in order to develop quantum-safe data transmission. In spite of the…

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A quick roundup of the news in Telecoms | Week #28

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European telcos: We’re ready to “lift the continent out of this recession” The European Telecommunications Network Operators’ Association (ETNO) has released a joint statement calling on EU institutions and national governments to support 5G and fiber rollout, stimulate the uptake of technology, fight misinformation, and focus on digital skills and education. According to ETNO, a new approach is needed to ensure that spectrum auctions are timely and conditions for spectrum assignment support network deployment. Sharing agreements for Radio Access Network (RAN) should be supported and incentivized, as well as all fiber investment models should be adequately encouraged. Moreover, future EU initiatives should dramatically reduce roll-out costs for both mobile and fixed networks. Read more at https://tinyurl.com/yadrfxfg Microsoft’s new Teams features fight video conferencing fatigue Microsoft Team’s brand seeks to fight “Zoom fatigue” and exhaustion of physical isolation with its new updates and features. The news includes a shared background to make participants…

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Telinta automates the provisioning of new Grandstream and Yealink IP phones

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In an effort to simplify the deployment of new IP phones, Telinta has announced improvements to its auto-provisioning capabilities for Internet Telephony Service Providers (ITSPs). The company has recently developed additional auto-provisioning profiles for Grandstream 2613 and 2614, as well as Yealink VC500 IP phones. As a global leader in cloud-based white label VoIP switching and billing solutions, this US-based company enables ITSPs to easily deploy any number of IP phones without the need for manual configuration or installer visits. Alex Ferdman, CEO of Telinta, said, “Telinta’s automated provisioning can streamline IP phone deployment by helping ITSPs to eliminate human error, and avoid costly installer visits to the customer’s premises. Using the power of the cloud, Telinta customers can easily deploy these popular Grandstream and Yealink models, plus hundreds of other devices.” Telinta said that their unique solution will help ITSPs not only automate the provisioning of IP phones,…

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A quick roundup of the news in Telecoms | Week #26

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Ujet raises $55 million to expand cloud-based customer support platform Ujet, a leading provider of cloud contact center software, has secured USD 55 million in Series C funding to expand its sales and marketing teams at home and internationally, as well as launch new products and features. The San Francisco-based company already claims to have several high-profile clients, including Google, Instacart, and PayPal’s iZettle. Ujet enables customers to contact support teams through voice, email and messaging, and integrates smartphone cameras so they can easily submit photos and videos documenting problems. With this funding, the company is now well-positioned to capitalize on the increased demand for cloud-based contact center technology. Read more at https://tinyurl.com/y8ayek29 UK security officials tell telcos to stock up on Huawei gear – report The National Cyber Security Centre (NCSC) has suggested that UK telecoms operators stockpile critical equipment to ensure the sustainability of telecoms infrastructure, as political…

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Telinta scales up its mobile softphone app with new SMS options

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Cloud-based softswitch solution provider Telinta has enhanced its TeliGlobe Mobile Softphone with new SMS options. Available for both Android and Apple iOS mobile devices, TeliGlobe is a brandable mobile softphone app and an essential component of Telinta’s cloud-native solution for mobile VoIP. The company offers mobile VoIP as a stand-alone service, or in conjunction with its white label solutions such as hosted PBX, SIP trunking, and other services. In a news release, Telinta said that VoIP service providers can easily offer SMS services together with voice and video calling via TeliGlobe. This mobile softphone app can be used to send and receive messages with SMS-enabled DIDs from Telinta’s partner companies, which provide Telinta customers with a number of options to meet their needs for worldwide SMS services. “Telinta understands that Mobile VoIP is one of the fastest growing opportunities in our industry,” said Alex Ferdman, CEO of Telinta. “Adding industry-leading SMS…

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AirSpeed Telecom and Intellicom ink a deal for new VoIP solutions

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The Dublin, Ireland-based company AirSpeed Telecom has partnered with Intellicom, an international business telephony and contact center provider, to integrate new Voice over IP (VoIP) solutions into the telecommunications products and bandwidth services provider’s existing product portfolio. AirSpeed Telecom said that this integration will assist end-users in their quest to achieve superior operational excellence and offer an enhanced customer experience. According to the statement, the new VoIP solutions encompass a full-featured business telephony and contact center system that carries voice and other multimedia traffic across broadband networks. AirSpeed Telecom noted that by leveraging the power of IP networks, businesses can improve customer service, increase workplace mobility and enhance remote working solutions, and also reduce telecommunications costs. “Our customers’ needs are changing and at AirSpeed, we like to think that we’re able to innovate to meet those developing requirements. While best known for high-class connectivity, AirSpeed is increasingly offering business-class…

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A quick roundup of the news in Telecoms | Week #24

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Ireland’s GoMo goes for more as it hits 200,000 customers Virtual network operator GoMo, the budget mobile brand of Irish telco Eir, has reached 200,000 customers, since launching only eight months ago. The company exists entirely as a digital brand, requiring customers to sign up online to be mailed a SIM card. This “digital-first” approach even extends to customer service, which is available only through online chat, without accessible call centers. GoMo uses Eir’s network and offers 99 percent population coverage and over 97 percent 4G coverage. Since its launch, GoMo has gradually increased its customer base, with figures from the Irish regulator suggesting that the majority are migrating from rivals Three and Vodafone. Read more at https://tinyurl.com/y7uwytwt JSonar raises $50 million for AI-powered database security products Database security startup jSonar has secured USD 50 million, which it plans to put toward R&D and go-to-market efforts. The company said that its AI-powered solutions help users…

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