CCAAS Archives | Page 2 of 2

ORENcloud is a cloud communications company, with a mission to revolutionize communication solutions by assisting businesses gear towards digitization in adopting cloud communications to achieve agility, resilience and modernization. Organizations may benefit from ORENcloud’s hosted unified communications for a variety of reasons, including mobility, accessibility, flexibility, management and affordability. Hosted IPPBX, Contact Center, Ticketing, Helpdesk solution, Microsoft Teams PSTN Integrations, Unified Chat and Chatbots, as well as SIP trunking services are among the telecom’s solutions that help boost corporate efficiency and promote customer-business interactions over multiple channels. The VaaS (Voice-as-a-Service) and CCaaS (Call Center-as-a-Service) solution, enables consumers to acquire a complete set of enterprise-grade communications solutions in a single, easy-to-use package. ORENcloud SIP trunking offers high-quality, multi-codec and multi-connection services, with terminations handled by Tier-1 Local Malaysian as well as international telecoms with virtually unlimited channels. ORENcloud collaborates with these international partners to offer a variety of global…

Telecom News

Voiceworks and i4IP are now Enreach

By Aiste Kryzanovske April 12, 2022

Enreach, the UCaaS and CCaaS company supported by the independent investment firm Waterland Private Equity, has rebranded Voiceworks and i4IP, two Dutch indirect cloud communications and IT startups, under one name – Enreach. The new branding strengthens Enreach’s market position in the Netherlands and across Europe, and marks a significant step forward in the group’s integration efforts. Voiceworks and i4IP will continue to deliver future-proof, white label cloud communications and IT solutions under the Enreach brand. DSD, CloudLand and Eazit, all Dutch Enreach enterprises, are now labeled as “part of Enreach.” These name changes will serve to increase Enreach’s brand awareness and reputation in the Netherlands and throughout Europe, as well as aid in the integration of the companies. The rebranding of Enreach provides their partners with benefits and prospects for scaling up and receiving support for prospective worldwide aspirations. Enreach’s large footprint in Europe makes it easier…

Telecom News

Alcatel-Lucent launches OmniPCX® Enterprise Purple

By Aiste Kryzanovske November 11, 2021

Alcatel-Lucent Enterprise, a supplier of communications, cloud and networking solutions, has released Alcatel-Lucent OmniPCX® Enterprise Purple, a digital-age communications platform. This solution provides a new communications experience for businesses of all sizes, allowing them to design the future of work and the digital workplace to suit the desires of their workers and customers . OmniPCX Enterprise Purple is built on SIP and offers a wide range of enterprise collaboration features while preserving the maximum security. This platform enables the incorporation of real-time communications into corporate processes and applications, decreases latency with intelligent objects, boosts company productivity, and promotes an excellent customer experience. The solution is built to connect to the cloud, allowing businesses to adopt new strategies such as hybrid cloud while preserving their infrastructure. OmniPCX Enterprise Purple allows a modern omnichannel experience for customer service and contact center teams, based on the future hybrid cloud CCaaS service…