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Telecom News

Infosys teams up with Telenor

By Aiste Kryzanovske March 8, 2022

Telenor Norway, Telenor’s fully owned largest Norwegian supplier of telecommunications and digital services, has revealed its partnership with Infosys, a multinational information technology company that provides next-generation business consulting, information technology and outsourcing services. The main focus of this initiative is to rapidly transform Telenor’s finance and supply chain operational processes. To assist the transition from a traditional ERP system and improve company agility and operational efficiency, Infosys created a standardized Oracle Cloud enterprise resource planning solution. This product includes modules such as Record to Report (R2R), Acquire to Retire (A2R), Procure to Pay (P2P) and Order to Cash (O2C), and was deployed in ten Telenor businesses in a record time of nine months. Infosys was chosen for the ERP transition because of the company’s innovative and standardized services, reusable assets, qualified employees, and the capacity to deploy quickly. The newly implemented ERP platform will help Telenor Norway…

Telecom News

Telefonica outlines a major commitment to the metaverse

By Aiste Kryzanovske February 22, 2022

Telefonica has announced their significant commitment to the metaverse, indicating that the company will use MWC22 Barcelona to demonstrate its digital transformation and technological leadership initiatives through an innovative virtual environment. Telefonica said it will utilize the metaverse to demonstrate all of its in-person demos, allowing conference attendees to digitally visit the four physical sites on the exhibition floors. The organization will provide a unique experience based on the quality of the information exhibited and the ongoing and diverse activities by combining real-time and virtual participation. Telefónica will demonstrate its expertise, capabilities and dedication to assisting businesses, governmental agencies and society as a whole in taking advantage of the tremendous opportunities that digitization and connectivity provide. The company will also show what it can do for the community, and the advantages its solutions will deliver in terms of making participants more efficient, sustainable and safe. Telefónica will exhibit…

Telecom News

ABB signs a new deal with BT

By Aiste Kryzanovske January 13, 2022

BT and ABB, a Swedish–Swiss multinational corporation specializing in robotics, power and automation technology, have announced a collaboration to upgrade the latter’s globally managed communications infrastructure to new levels of performance and flexibility to support the company’s new operating model. Under this partnership, BT will modernize ABB’s network infrastructure in cooperation with ABB’s Information Systems team to build a sustainable, robust and secure core platform with a highly automated and data-driven managed service. BT will provide an end-to-end, comprehensive, multi-layered cyber security environment to support ABB’s cloud-first goals. The company will install, operate and monitor over 1,100 end-point devices, constantly validating every device, user and application that is connected to the network. Security is a primary focus as ABB implements its cloud plan, which involves consolidating data centers and sending more apps and data to the cloud. With nearly 600 locations in 60 countries, the communications infrastructure will…

News Roundup

A quick roundup of the news in Telecoms | Week #41

By Rugile Bertule October 15, 2021

Google introduces Distributed Cloud In order to address the needs of its enterprise customers, Google has announced their Distributed Cloud, which will allow users to balance their workload on the public cloud and private infrastructure. It is “a portfolio of solutions consisting of hardware and software that extend our infrastructure to the edge and into your data centers,” commented Sachin Gupta the GM and VP of Product for IaaS at Google. Built on Anthos, the Google Distributed Cloud is the perfect platform for local data processing, edge computing and on-premises modernization. Read more at: https://tinyurl.com/mc2ye95c Facebook rolls out Live Audio Rooms for creators worldwide Live Audio Rooms, Facebook’s new feature designed to help public figures and groups to connect with their communities, has been released to a global audience. First launched only in the US back in June and limited to only iOS users, the solution…

Telecom News

KT Corporation acquires Epsilon Telecommunications

By Aiste Kryzanovske September 14, 2021

Singapore based Epsilon Telecommunications, a global connectivity provider simplifying the connectivity for companies, applications and information worldwide as well as in the cloud, has been acquired for $145 million by KT Corporation, South Korea’s largest telecommunication operator. Epsilon has 260 points of presence in 41 locations across 20 countries, including the Chinese mainland. Furthermore, the firm has data centers in London, New York and Singapore. The firm offers cloud, ethernet, SD-WAN, colocation and voice services, as well as its own network-as-a-service platform called Infiny. “The acquisition of Epsilon by KT is a great milestone on our company’s journey and recognition of the hard work of our teams across the globe,” said Michel Robert, Chief Executive Officer at Epsilon Telecommunications. “The acquisition is a logical next step for both businesses and a fantastic opportunity for customers, partners and internal teams.” KT purchased the company in collaboration with the…

Telecom News

Verizon teams up with Genesys Cloud

By Aiste Kryzanovske February 25, 2021

Verizon Business has announced the addition of Genesys Cloud as part of its global customer experience and contact center offerings. Together with Genesys, the company is able to offer its business customers a cloud-based contact center solution. Genesys Cloud will provide businesses with access to the Verizon network and include a contact-center-as-a-service solution to communicate with their customers. The Cloud-based Contact Center as a Service from Genesys enables businesses to deliver a customer experience (CX) that is top class. The solution is delivered on an end-to-end, cloud-based remote access platform that takes advantage of Verizon’s network. In addition, the Verizon Business customer experience portfolio includes Genesys Engage subscriptions, that provides a passage from on-premises to hybrid cloud and public or private cloud deployments. Furthermore, because contact centers rely on digital, primarily remote operations, Genesys Cloud will allow remote agents to take advantage of all the capabilities the contact…

Telecom News

Telus and Google Cloud sign a 10-year deal

By Aiste Kryzanovske February 11, 2021

Google Cloud has announced a new 10-year strategic partnership with the Canadian telecommunications company Telus. The two companies plan to work together on developing new services and products for several key industries, including healthcare, agriculture, security and connected homes. Through this partnership, Telus will accelerate the adoption of its public cloud on the Google Cloud enterprise platform to ensure greater interoperability across its IT backbone and network infrastructure. Google Cloud will also become one of Telus’ partners in providing 5G services and Multi-Access Edge Computing (MEC), which uses the Google Cloud-powered application platform Anthos. Telus and Google Cloud will prioritize collaboration to improve their Canadian customers’ social, economic, environmental and health performance, and at the same time, work to reduce their carbon footprint. Telus will also use Google Cloud Contact Center AI to improve customer interaction and reduce costs. One of the main areas of focus of…

Telecom News

A quick roundup of the news in Telecoms | Week #50

By Aiste Kryzanovske December 11, 2020

O2 UK to use OpenRAN to improve indoor connectivity O2 has tested Vilicom’s OpenRAN technology to make it cheaper for businesses to get 4G and 5G indoor coverage. Vilicom, together with cloud network provider Mavenir, offers the virtualized OpenRAN-based connectivity-as-a-Service (CaaS) platform. O2 said it was the first operator to test the platform and said it was doing so well, that they will connect the trial version to their live network next year. O2 is of the opinion that the virtualized platform would lower indoor cellular network costs and space needs, which it said would become very important to UK PLC after the coronavirus. Read more at: https://tinyurl.com/y4aepnko A peek into Microsoft’s edge compute ambitions Judson Althoff, Microsoft’s EVP of Worldwide Commercial Business, unveiled some of the company’s ambitions at a UBS Global TMT virtual conference. According to Althoff, Microsoft is increasingly introducing edge computing capabilities. Some of the uses…

Telecom News

Telefónica introduces Telefónica Global Solutions

By Aiste Kryzanovske October 15, 2020

Telefónica, a multinational telecommunications company and one of the largest telephone operators and mobile network providers in the world, has introduced a new unit that integrates their global wholesale, roaming and international customer divisions into a new single identity: Telefónica Global Solutions. Telefónica Global Solutions was established as part of the company’s transformation plan, which was announced last year. As stated by the group, this move will improve connections between people and businesses. In the current environment of extensive change and new challenges, the Telefónica Group continues to move forward to improve its service to global customers. The three businesses are now banding together to increase their capacity and continue to support their partners and customers. With a single goal, they have their sights set on providing consistent and comprehensive services, and specifically to offer leading-edge global solutions to Telefónica’s customers around the world. At present, Telefónica…

Telecom News

Microsoft launches Azure Communications Services

By Aiste Kryzanovske September 24, 2020

Microsoft is expanding in the communications market with the introduction of their Azure Communication Services. This new service is a fully managed communication platform for integrating calls, chats and SMS into business organizations and their applications. Azure Communication Services allows users to develop new communication solutions or integrate them into existing applications, avoiding high costs, complexity, or time wastage. Voice and video calling, as well as chat services will be available immediately, while SMS and phone numbers will be released in October. Over the past few years, Microsoft has gained a wealth of experience in this area, thanks to the large success of their Teams service. Azure Communication Services also uses the same secure platform that runs Microsoft Teams and is built natively on Azure. Scott Van Vliet, corporate vice president for Intelligent Communication at the company, commented: “Azure Communication Services is built natively on top of…