Avaya, a global leader in customer experience solutions, today announced its participation at the 2023 edition of GITEX Global, where the company will illustrate how organisations can choose their own journey to delivering AI-powered customer experiences.
Telecom operators tapping into satellite partnerships could see a tremendous financial boost, as Juniper Research predicts a revenue uplift of US$17 billion from 2024 to 2030. With reliable geostationary orbit satellites from operators like SES and Intelsat, these partnerships promise dependable connectivity and advanced billing infrastructure to a broad customer base. Significant advancements are expected within the satellite-based 5G network landscape, transforming coverage, throughput, and resilience.
Vodafone Idea recently dismissed rumors of a possible acquisition by a U.S. telecoms giant, causing industry analysts to prod for the hidden undertones. Some speculate that Vodafone’s denial opens the door for unnamed contenders, as the company strives toward recovery. This intrigue has elevated share prices, indicating a potential deal. Yet, the evidence behind these speculations remains elusive. Stay with us for more revelations.
KKR’s recent acquisition of a segment of Singtel’s data centre business, marking a staggering valuation of Singtel’s Digital InfraCo at S$5.5 billion, signals enduring private equity interest in telecommunications, regardless of economic turbulence. The move intends to boost Singtel’s regional expansion, piggybacking on the booming data centre industry and skyrocketing enterprise spending on cloud infrastructure services. This symbiotic partnership, leveraging Singtel’s expertise and KKR’s track record, promises to advance InfraCo’s growth in markets like Indonesia, Malaysia, Thailand, and Singapore.
The unveiling of Apple’s four new iPhone models sparked a surprising underwhelm in the tech community. Meanwhile, debates rose regarding China’s nimble navigation around US tech embargoes, especially regarding iPhone use. No less intriguing were the discussions around Open RAN – tech pioneers revisited this initiative with the UK’s recent efforts to regain Open RAN momentum.
To uncover the dark secrets behind this staggering figure and delve deep into the issue of AIT fraud, we sat down with Tim Ward, the Vice President of Number Information Services at XConnect. With over three decades of experience in the telecoms industry, Tim Ward brings a wealth of knowledge and insights to the table. At XConnect, he has taken the helm of the Number Information Services division, leading initiatives in sales, marketing, and product management. Under his guidance, XConnect has launched innovative services that set new standards for access to network, service, and user information.
Disrupting the UK telecom marketplace, Jetty emerges as a transformative white-label platform, reshaping the customer experience pathway for fibre retailers. With a holistic approach integrating sales, order management, customer service and more, this platform allows Altnets and Communication Service Providers to focus on growth. Jetty’s unique selling point? Fully automated, compliant residential fibre customer journeys, the only SaaS in the UK offering this feature. Founded by visionaries Alex Hollingdale and Vinny Casey, Jetty foresees expansion across various product categories and geo-locations, promising limitless scalability in aiding telecom retailers’ success.
Navigating the ‘Right First Time’ operations in FTTP networks, especially in a highly competitive UK landscape, can be challenging. The advent of computed vision presents a transformative solution, using machine learning to detect anomalies and streamline operations. This technology raises the bar for operational standards, while reducing time, cost and errors, driving forward the future of FTTP operations in the UK.
Calix, Inc. sets a new benchmark in the telecommunications landscape with its innovative solution, Calix SmartBiz™, now reaching the UK market. This transformative service specifically facilitates the 5.5 million SMEs across the UK, providing alternative service providers a fresh approach to offer customised, comprehensive solutions including managed Wi-Fi and enhanced network security services.
A surprising surge in UK home broadband speeds reveals unexpected players in the game, with cable services outpacing full fibre. Yet, amid the rise of lightning-fast download speeds, the upload band still sees full fibre reigning supreme. Noticeably, cable packages prove their worth even under the gruelling test of peak hours. Nevertheless, experts advise not to overlook service quality when choosing broadband. A glimpse into the changing landscape of broadband services shows an intriguing volatility that leaves room for industry alterations and subscriber adaptation.
