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The work environment is one of the factors that is considered to have a significant impact on an employee’s performance. Unhealthy working conditions can easily lead to stress, reluctance to work and delays. Being in the telecom sector where employees spend a considerable part of their lives in the workplace, it is very important that the team members feel happy, comfortable and motivated in this space in order to promote maximum productivity and ensure a high quality of job execution.

Yeastar Information Technology, a leading provider of cloud-based and on-premises VoIP PBX systems and VoIP gateways for small and medium-sized enterprises (SMEs), has announced that its S-Series VoIP PBX, Cloud PBX, and K2 IP-PBX can now fully integrate with Microsoft Teams collaboration hub in Office 365. This integration enables Teams users to make and receive internal and external calls directly on the Teams App. Moreover, users can now access regular extensions on the Yeastar PBX system and enjoy a variety of advanced calling features. In a statement to the press, Yeastar said that the Yeastar PBX system is an award-winning UC-enabled VoIP phone system designed for SMEs, and seeks to help the enterprise do more with less effort. Yeastar’s solution will provide Teams users with an easy, quick and cost-effective way to integrate the business phone system with Teams without any disruption to their existing phone service. According to the company, Teams users…

The Dublin, Ireland-based company AirSpeed Telecom has partnered with Intellicom, an international business telephony and contact center provider, to integrate new Voice over IP (VoIP) solutions into the telecommunications products and bandwidth services provider’s existing product portfolio. AirSpeed Telecom said that this integration will assist end-users in their quest to achieve superior operational excellence and offer an enhanced customer experience. According to the statement, the new VoIP solutions encompass a full-featured business telephony and contact center system that carries voice and other multimedia traffic across broadband networks. AirSpeed Telecom noted that by leveraging the power of IP networks, businesses can improve customer service, increase workplace mobility and enhance remote working solutions, and also reduce telecommunications costs. “Our customers’ needs are changing and at AirSpeed, we like to think that we’re able to innovate to meet those developing requirements. While best known for high-class connectivity, AirSpeed is increasingly offering business-class…

Telefonica piloting blockchain across 8,000 companies Telecoms multinational Telefonica has teamed up with the Association of Science and Technology Parks (APTE) to provide approximately 8,000 companies in Spain with access to a secure, decentralised blockchain network. Telefonica plans to launch a three-month pilot project that will encourage companies to develop their own decentralised applications on the blockchain at no extra cost, and will also allow them to experiment with their own digital tokens. Blockchain is being widely adopted in a variety of industries, especially in the field of IoT, where 75 percent of IoT technology users in the US already use blockchain or plan to do so by the end of 2020. Read more at: https://tinyurl.com/t8z8p9d Samsung Galaxy Fold sales figures revealed, and they’re worse than earlier reports Samsung Electronics sold close to half a million of its Galaxy Fold smartphones last year. Speaking to the Yonhap News Agency at CES 2020,…

The San Francisco-based cloud giant Salesforce has reached an agreement to buy Tableau Software Inc. in an all-stock deal valued at $15.7 billion. By acquiring Tableau, which provides easy-to-use tools for data visualization and management, Salesforce has positioned itself as the latest major technology company to play an important role in helping enterprises analyze data, make smarter decisions, drive intelligent, connected customer experiences, and facilitate innovation. “We are bringing together the world’s #1 CRM with the #1 analytics platform. Tableau helps people see and understand data, and Salesforce helps people engage and understand customers,” stated Marc Benioff, chairman and co-CEO, Salesforce. “It’s truly the best of both worlds for our customers – bringing together two critical platforms that every customer needs to understand their world. I’m thrilled to welcome Adam and his team to Salesforce.” Currently, Tableau has more than 86,000 business customers around the world, including Charles Schwab,…

The current telecommunications market is abundant with a variety of business phone systems carefully designed to improve day-to-day communications and handle the complex needs of various organizations. Among the different existing types of telephone systems appropriate for use by small-to-medium size businesses, VoIP-related phone solutions are currently the most common and are growing in popularity. VoIP phone systems operate using broadband Internet connections and generally include quick and easy installation, cost effective pricing, high scalability and advanced features with options to cater to any entity size, ranging from a small business to a multi-service enterprise. A comprehensive VoIP solution should include a range of voice functions needed by the organization, and support both external and internal communications as required. Finding the most suitable phone system may be overwhelming, so for those currently on the lookout, here are the top ten VoIP phone systems to investigate. Nextiva VoIP Software…

Telecommunication industry, and especially the Voice over Internet Protocol (VoIP) technologies, are on a constant move and unceasingly generate new ideas and set evolutionary trends. If you are new in or just keen on VoIP, it is good to know someone, who can give valued opinion and helpful guidance. With this in mind, we have compiled a list of bloggers posting efficient VoIP content. These thought leaders are keeping their fingers on the pulse and provide updates and analysis on the latest innovations related to the telecoms world. Jon Arnold Jon Arnold is an independent research analyst focusing on unified communications, Internet of Things, cloud services, contact centers, SIP trunking, VoIP security and social media. Jon’s valued opinion and expertise can be followed on his widely-read Analyst 2.0 Blog, which has been recognized and awarded for the best tech reviews. According to Jon, his blog focuses on “trends that matter…

Ecosmob Technologies, a leading company in the VoIP industry, has announced the launch of a wholesale softswitch with cutting edge solutions in its open source technology. The company pays special attention to the development of high-quality and cost-efficient VoIP applications for telecom industries worldwide. With the upcoming 5G and other technology-related cutting-edge developments, it is obvious that the VoIP service providers and wholesale carriers will face the challenges with their growing business volumes. The anticipated success greatly depends on the choice of software and hardware integration, and cross-functional softswitches above all. Ecosmob’s Class 4 and Class 5 SoftSwitches open up more possibilities for wholesale carriers to make the necessary adjustments and offer consistent integration with other systems, like call center software and CRMs. The Class 4 SoftSwitch is employed for routing VoIP calls to international locations using an IP network. Key features of the custom development services…

Without a doubt, the new generation of VoIP Softphones has revolutionized the industry by allowing real-time, high-quality free calls to be carried out across devices. Furthermore, voice over Internet Protocol (VoIP) has become a vital tool for many businesses and companies. With that in mind, this is an in-depth comparison between some of the most notable VoIP softphones available today. 1. Call.Center Call.center is compatible with various operating systems, call.center is definitely one of the most multifaceted VoIP Softphones available right now. Using a single SIP line across various desktop and mobile devices, this app allows you to seamlessly take VoIP calls no matter where or when. In addition to having a variety of useful functionalities, this app aims at simplifying the configuration, management and secure deployment of your VoIP services. Due to its compatibility with various operating systems and devices, it may be somewhat difficult to install and configure.…

Business owners are always looking for different ways to cut costs and increase their profits. So, if you own a big or small company, you are surely not an exception and know that every cent makes a difference when it comes to the balance sheet. That is why, when an opportunity to reduce your phone bill comes up, it is imperative to grab it. This is where Voice over Internet Protocol (VoIP) comes in. This technology allows your voice to travel via the Internet by transforming it into a digital signal. When this signal arrives to the person you are calling, it is converted back to the traditional phone signal, making the conversation possible. Among the numerous advantages that VoIP can offer your business is the enabling of free local or international calls through the web. There are a few VoIP providers that put limits on their service, like only…