Telecom operators must transition from mere connectivity providers to become orchestrators of enterprise solutions. Enterprises are pushing for integrated mobility solutions that function seamlessly within their IT ecosystems. They desire simple, scalable, and unified services, akin to how cloud technology operates. Without evolving, operators risk being outmatched by others who can deliver comprehensive tech solutions.
Recent research by GSMA Intelligence indicates enterprises will allocate 10% of their revenues toward digital transformation between 2025 and 2030. However, significant hurdles remain, including high implementation costs and the challenge of integrating new technologies with existing systems.
Telecom operators hold a key advantage. Their ability to integrate mobile connectivity directly into enterprise IT ecosystems positions them to manage both network and service layers. This ensures secure, cost-efficient connections while reducing the need for complex middleware. It offers real-time insights, automated order management, and simplifies governance.
Transitioning from pure connectivity to techno-orchestration involves a major strategic shift. Operators must concentrate on delivering measurable business outcomes, not just connectivity. This includes enhancing employee productivity by connecting workers anywhere, offering centralized mobility management, and being AI-ready for predictive analysis.
Merely providing network services is no longer sufficient. Multinational enterprises demand operators that can offer consistent, cross-border solutions. Collaborations like the FreeMove Alliance are vital. They help operators deliver unified, faster, and customer-centric solutions across countries. These alliances leverage shared expertise, ensuring rapid deployment and tailored digital solutions.
Industry experts, including Usman Javaid from Orange Business and Urs Lehner from Swisscom, emphasize collaboration as essential. It’s not optional; it’s critical for delivering global enterprise mobility. The FreeMove Automation Solution exemplifies this collaborative approach, where solutions adjust to enterprise needs, improving efficiency and reducing complexities.
The decision for telecom operators is clear. Remain as commodity providers or evolve into orchestrators of comprehensive solutions. Enterprise mobility’s future lies not in network ownership but in orchestrating seamless ecosystems that offer simplicity, trust, and value.
In the current landscape, where enterprises are dedicating a significant portion of their budget to digital transformation, operators can bridge the gap between simple connectivity and complex IT needs. They simplify integration, boost security, and reduce costs, enhancing multinational operations.
The journey from telco to techno is already in motion. Success will be defined by collaboration and the ability to deliver integrated, value-driven solutions.
