Small businesses know that communication is paramount. So does bOnline, a UK-based provider of VoIP services. They imagined a world where small businesses wield the same communication prowess as corporate giants – a world where connectivity is seamless, features are robust, and affordability is never compromised.
In this article, we’ll look at bOnline’s innovative yet affordable services, simplified management, and customer-centric excellence.
What is bOnline?
bOnline is the UK’s leading provider of VoIP services tailored for freelancers, startups, and growing small enterprises. With a mission to level the playing field against larger competitors, bOnline offers easy, reliable, and fairly priced phone systems designed to meet the unique needs of modern businesses.
bOnline is more than just convenient. They understand the challenges small businesses face. Setting up a new system can be a hassle, but bOnline keeps it simple. Their setup process takes just two minutes – that’s faster than waiting in line for your morning coffee! Plus, their friendly onboarding team is there to ensure a smooth transition and help you configure the system to perfectly suit your needs. bOnline offers powerful features without the usual headaches, making them a great choice for any small business looking to modernize their communication system.
bOnline’s Unique Selling Points
Commitment to simplicity & reliability
At the heart of bOnline’s offering is its commitment to simplicity and effectiveness. Businesses can establish their presence with local numbers boasting every UK prefix and area code, ensuring a familiar touch for their clientele. The convenience continues with a user-friendly dashboard, providing 24/7 access for seamless management of the phone system across various devices, including desktops, laptops, mobile phones, and IP phones.
Operating on the reputable Gamma carrier network, bOnline guarantees reliability by handling millions of calls during peak times. This robust infrastructure ensures crystal-clear call quality and uninterrupted connectivity, essential for businesses striving to maintain professional communication standards. They boast a two-minute setup process, eliminating the hassle often associated with traditional phone line installations. bOnline also offers expert onboarding to ensure a smooth transition and proper configuration for your business needs.
Features
bOnline’s feature-rich platform caters to diverse communication needs. From call menus and call forwarding to call recording and HD voice calls, businesses can customize their phone system to suit their specific requirements. Moreover, the integration with popular CRM platforms such as Salesforce and Zendesk streamlines workflow efficiency, allowing for seamless data synchronization and enhanced customer relationship management.
An additional perk of bOnline’s service is a UK virtual phone number. This allows you to establish a local presence, even if your business operates remotely. Virtual phone numbers also offer flexibility, as you can forward calls to any location and manage them from your mobile device.
Pricing
bOnline understands the importance of affordability for small businesses. The company offers flexibility with three basic tiers: Starter, Unlimited Calling, and Unlimited Calling + IP Phone. Each tier comes with its own unique set of features, catering to varying business needs and budgets. Customers can choose the package that best aligns with their requirements, with the option to add extra features as needed.
Benefits of using bOnline
- Seamless local presence with access to every UK number prefix and area code.
- Intuitive dashboard for easy management of phone systems across various devices.
- Robust reliability is ensured by the Gamma carrier network, which is capable of handling millions of calls during peak times.
- Customizable call menus and call forwarding for tailored communication strategies.
- Seamless integration with Salesforce, Zendesk, Google Drive, and HubSpot.
- Affordable solutions designed specifically for freelancers, startups, and growing small enterprises.
- Dedicated customer support ensures assistance and guidance throughout the customer journey.
- Enhanced productivity through features like call recording, HD voice calls, and video meetings.
- Simplified setup process, enabling businesses to get started with minimal hassle.
- Trustpilot rating of 4.4, reflecting customer satisfaction and reliability.