Telinta, a global leader in white label cloud-based softswitch solutions, today announced an exciting capability for Internet Telephony Service Providers (ITSPs).
With Telinta, ITSPs can offer their end user business customers the ability to send an outbound SMS to a caller’s mobile phone via a touchtone menu prompt in an Auto-Attendant.
Telinta’s sophisticated Auto-Attendant enables calls to be directed to designated extensions and other destinations, such as “Press 1 for sales; press 2 for support.” If the caller’s Caller ID is provided, our TeliCoreTM platform can trigger an SMS to be sent via the Telinta customer’s own SMS provider.
The end user business customers can use this feature to rapidly send an SMS with a link for online ordering, making restaurant and hotel reservations, online bill payment via the business’s own website, or any other information they wish to provide callers. For example, “All our representatives are busy, but please press 1 to receive a text message with a link to our website to place your order online.”
This capability is available to Telinta customers at no additional cost, and they can decide whether to offer it to end users for free, or for a premium charge to generate additional revenue.
“Telinta realizes how important innovative messaging capabilities are for our ITSP customers,” said Alex Ferdman, Telinta’s CEO. “When ITSPs use Telinta’s cloud-based platform to help their end user business customers succeed, they in turn will succeed, and it is a win-win for everyone.”
Telinta offers a full portfolio of brandable hosted solutions that enable ITSPs to provide Hosted PBX, SIP Trunks, UCaaS, VoIP calling via brandable Mobile and Desktop Softphone apps, Remote Work and Hybrid Work solutions, and other popular services.
The company is integrated with dozens of the world’s leading providers of messaging, DIDs, and other important services ITSPs need. Telinta also provides free on-net messaging, for example messaging used between your users with our portfolio of brandable softphones for Mobile and Desktop devices.
Telinta’s TeliCore platform is the largest of its type anywhere in the world, and has served VoIP providers around the globe for over two decades, offering integrated switching, real-time billing, and more.
Visit Telinta at ITEXPO Booth 1862 at the Broward County Convention Center or contact us to learn more.
About Telinta:
Founded in 2002, Telinta, Inc. offers secure and reliable cloud-based Switching and Billing solutions for VoIP service providers around the globe. Telinta’s full portfolio of white label carrier-grade solutions is highly customizable for VoIP service providers and their resellers. This includes Hosted PBX, SIP Trunking, Unified Communications, VoIP calling via Mobile and Desktop Softphones, WebRTC, Calling Card and Pinless, Wholesale VoIP, and other hosted solutions. Please visit us at www.telinta.com for more information.
