Zoom has announced plans to open a UK data centre in early 2026. This initiative aims to comply with local data residency needs and appeal to sectors like public, healthcare, and financial services. The center will host services such as Meetings, Webinars, Rooms, Team Chat, Phone, Notes, Docs, and an AI assistant. It will provide UK organisations greater control over data storage and processing.
The new data centre will benefit businesses by offering UK‑only meeting zones and telephony gateways with local dial‑in numbers. Services like Zoom Contact Center and PCI compliance integration will also be available. However, the investment details and location remain undisclosed.
“Launching a UK data center is a significant milestone in Zoom’s journey to provide secure, compliant, and high‑performance services for all of our customers. By investing in local infrastructure, we are ensuring that organizations across the UK, from financial services to government, can confidently embrace the future of AI‑first collaboration,” said Louise Newbury‑Smith, Head of UK & Ireland at Zoom.
The facility reflects Zoom’s transition from primarily offering video conferencing services to an “AI-first collaboration suite.” This suite includes telephony, workspace booking, document tools, and automation solutions. Furthermore, this move addresses sovereignty and compliance concerns of regulated UK organisations.
Building local data centres in the UK has become increasingly popular. This trend addresses data sovereignty and compliance issues, especially post-Brexit. The resulting infrastructure significantly reduces adoption barriers for sensitive data organisations and reinforces the UK’s status as a tech hub.
This UK data centre follows other Zoom initiatives, including the 2024 opening of an “Experience Centre” in London, which has hosted over 5,500 guests. By investing in local infrastructure, Zoom demonstrates confidence in the UK’s strategic importance amidst the rapidly evolving tech landscape.
