On the tech horizon, Delta Airlines has recently made public their decision to select T-Mobile as their preferred mobility partner. This timely alliance reiterates the duo’s commitment towards advancing 5G technology within Delta’s operations. The expansive footprint of their strategic partnership will transition over 60,000 workflows to T-Mobile.
The scope of this transition spans across flight attendants, customer agents, and ground crew, all to be equipped with 5G-enabled smart devices. The result? A seamless operational flow that stretches from the check-in point to the lift-off.
In addition to this, Delta is set to roll out a T-Mobile 5G hybrid network at their headquarters located in Atlanta. This effort ensures wide-reaching indoor as well as outdoor 5G coverage, a crucial infrastructure upgrade to support their campus-wide operations.
While the financial intricacies of this strategic partnership are yet to be disclosed, the move hints at a robust investment in the future of telecommunications.
In the words of Ranjan Goswami, SVP of Customer Experience Design at Delta Air Lines, “Connecting the world also means harnessing world-class connectivity. Our collaboration with T-Mobile is unlocking how we serve customers at each step of their journey and ensuring our people have all the information they need at their fingertips to deliver the elevated and welcoming experiences Delta is known for.”
Along with this partnership news, T-Mobile also made waves this week as they announced the completion of their $290 million 5G network investment in Louisiana. This massive operation included the deployment of 300 new cell sites along with upgrades to more than 1,870 existing sites. This strategic move follows T-Mobile’s recent announcement of its plans to bolster the country’s leading 5G network capacity through the activation of the 2.5 GHz spectrum procured in the 2022 auction.
