The telecommunications scene in Rwanda has witnessed an exciting development. Network tech and digital solutions provider, Hayo, has introduced its services to the country. With a focus on voice, messaging, and digital solutions, Hayo’s offering extends to local service operators, businesses, and government agencies. Their services include National Mobile Registry (NMR), IoT, and eSIM platforms, along with messaging and international voice services.
Rwanda’s digital adoption has significantly accelerated over the past decade. According to WTO and World Bank, internet usage among Rwandans jumped from 8% in 2012 to 34.2% in 2023. Hayo’s initiatives aim to speed up this progress with customized solutions for sectors like mobile, GovTech, IoT, and cloud. The company’s approach involves hiring local talent and collaborating closely with local providers and enterprises.
Hayo, with its global footprint across over 30 countries and partnerships with more than 100 mobile operators, has laid its focus on enhancing digital growth in Africa. This expansion in Rwanda follows their ventures into Senegal, Botswana, Liberia, and Malawi. Hayo’s CEO, Feraz Ahmed, points out, “Rwanda has rapidly emerged as a leader for tech innovation in the region, and we see massive potential to support the growth of its digital economy with the right technology and expertise.”
Reflecting on the strategy, Boaz Yaya, Hayo’s Director of Operator Relations, emphasizes the importance of tailoring solutions to Rwanda’s unique context. “We are here to listen, adapt and deploy solutions that align with Rwanda’s vision for a connected future,” he remarks, showcasing their commitment to addressing the country’s digital challenges.
Hayo recently launched an eSIM platform, providing white-label capabilities that enhance mobile operators’ roaming revenues and service delivery. The company has also upgraded its NMR platform, introducing features like fraud prevention and mobile theft protection. These are intended to assist governments in import regulation, citizen protection, and public revenue enhancement.
In summary, Hayo’s entrance into the Rwandan market represents a promising boost for the nation’s telecommunications infrastructure. As the company’s services align with Rwanda’s ambitions for tech advancement, local operators and consumers may have much to gain from this strategic expansion.


