In a significant move to enhance its channel partnership program, CallTower has announced key promotions within its team, aiming to enrich its cloud-based communications solutions. The company, a global leader in unified communications, contact center, and collaboration solutions, has made strategic changes to ensure sustained growth and excellence in its partnership efforts.
Jessica Flannery steps up as the Director of Strategic Partner Alliances, bringing her considerable experience and a forward-thinking approach to the role. Flannery has been a pivotal figure in forging and fortifying CallTower’s alliances. In her new position, she will spearhead the MSP Partner Rebiller Program and Team, aiming to assist MSPs and VARs in expanding their offerings with Microsoft Operator Connect among other solutions, thereby delivering unparalleled value to their clientele.
Chuck Phaneuf is appointed as the new Channel Director, a role that capitalizes on his dedication and expertise previously demonstrated as CallTower’s Channel Manager. Phaneuf’s extensive experience in channel sales pipeline management and leadership will play a critical role in propelling the company’s channel partnership strategy, particularly across North America and the EMEA region.
Jordan Corona joins as the Channel Manager for the Midwest, after an impressive tenure at CallTower where he consistently exceeded performance benchmarks. With his deep knowledge of CallTower solutions and his previous experience working for the State representative of Miami Beach, Corona is expected to significantly enhance service quality and partner satisfaction in his new role.
CallTower’s commitment to its channel partnership operations is evident in these strategic promotions, emphasizing the company’s belief in cultivating internal talent. William Rubio, CallTower’s Chief Revenue Officer, expressed excitement over the promotions, highlighting the crucial role these individuals play in the company’s ongoing growth and success in providing innovative solutions to clients.
