Ericsson, a premier kit vendor, and TPG, an eminent Australian operator, are currently in the process of developing a cloud-native AI-powered analytics tool, which is reported as the first of its kind in the region. It has been designed with a specific focus on the operator’s 4G and 5G subscriber base, using astute data collection and embedded intellect to predict and immediately rectify performance issues.
The primary objective of such a creation is to accelerate TPG’s response to network challenges, simultaneously reducing the requirement for inferential diagnoses based on intricate infrastructure. Propelling this tool into action are the Ericsson Expert Analytics, EXFO adaptive service assurance, and the “software probes”; which are an intrinsic part of Ericsson’s dual-mode 5G Core.
From the information on hand, it appears that TPG is an early adopter of this technology and is the first Australian operator to utilize Ericsson Expert Analytics in a commercial network using cloud-native technologies. Besides the evidently enhanced scalability, agility, and resilience, such technologies are beneficial due to the flexibility that they bring about in the network as usage increases over time.
At present, TPG has been granted the ability to track and observe approximately five million subscribers. This also includes the simplified detection of issues and the provision of AI-powered recommendations for corrections. Deeper integrations of the solution are expected to be rolled out in the subsequent period.
Emilio Romeo, Head of Ericsson, Australia, and New Zealand, voiced his strong belief in the collaboration: “Embarking on this multi-year deployment of advanced analytics and troubleshooting capabilities with TPG Telecom further demonstrates our commitment to bringing the best mobile telecommunications experience to all Australians.” His comments further instated the focus on bringing “groundbreaking technology to Australia” and providing a heightened level of service experience to the Australian public.
In parallel, Ericsson is testing a new initiative with Deutsche Telekom and Swisscom, which involves using wood-based packaging for its radio kit. If successful, they aim to significantly reduce the volume of plastic by replacing it with this sustainable alternative thus taking a tangible step towards environmental responsibility.
In review, the cloud-native AI-powered analytics tool amalgamates key aspects of telecommunications technology – AI, VoIP engineering and 5G – and sets a new benchmark for telecommunications in the Asia-Pacific region. Resourceful and innovative, it will improve network visibility at a reduced cost, thereby leading to a ripple effect of benefits for customers throughout the nation.
