The telecommunications landscape continually evolves, demanding modern, efficient solutions. Recognizing this, Intermedia has expanded its Service Provider Migration Program. This initiative aims to assist service providers in transitioning their business customers from outdated unified communications platforms to Intermedia’s advanced, AI-driven solutions.
Legacy platforms often pose several challenges. As they reach their end-of-life, they risk customer dissatisfaction due to reduced functionalities and support. Moreover, migrating away from such legacy systems has traditionally been a cumbersome, costly affair. Intermedia tackles these challenges with a streamlined, cost-free program for its partners.
The program is comprehensive. It offers automated software tools designed to manage data extraction and device reconfiguration from old systems. Furthermore, service providers benefit from Intermedia’s dedicated team for migration planning and implementation. Enhanced by ready-to-use marketing campaigns, Intermedia supports partners in retaining customers while promoting modern communication solutions.
John Tucker, VP of Service Provider Product Management at Intermedia, stated, “Service providers know they need to modernize their UC platforms, but migration costs have been a major roadblock. By eliminating this barrier, we’re enabling our partners to protect their customer base, reduce churn, and deliver modern, AI-powered communications through Intermedia’s wide range of solutions.”
Migrating away from outdated systems like BroadSoft and Metaswitch is now feasible. Traditional PBX systems such as Mitel, NEC, and Avaya can also be integrated into the program as necessary. The migration tools accelerate market entry, ensuring prompt customer transition with minimum disruption, thus enhancing revenue stability.
Customers receive more than just updated technology. They gain access to an integrated, AI-infused platform that encompasses voice, video, chat, and more, all under a reliable 99.999% uptime guarantee. Despite technology advances, Intermedia ensures operational efficiency through automated tools and expert technical support, reducing internal resource burdens.
Overall, this initiative strengthens service provider competitiveness. With a single integrated platform, partners deliver superior value while securing long-term success. Unlike building new solutions, service providers can leverage Intermedia’s ready-made offerings, avoiding heavy capital expenditures and enabling rapid market deployment.
Intermedia’s commitment to partners extends beyond technology. Their partner-first model allows for flexible branding, preserving customer relations and maximizing profits. As technology needs evolve, such partnerships become crucial for sustained growth and success in the sector.
For more details on Intermedia’s Service Provider Program, potential participants can explore their offerings online to understand the full scope and benefits of this seamless transition to modern, intelligent communications.
