Telinta, a global leader in cloud-based Softswitch and Billing solutions, today announced that it has been chosen as winner of the 2026 Visionary Spotlight Award recognizing its world-class Technical Support and Training.
This prestigious industry award from ChannelVision Magazine honors Telinta’s team of expert Engineers, who provide 24/7 Technical Support and comprehensive Training to the company’s worldwide customer base of telecom service providers.
ChannelVision’s editors and independent judges evaluated technology providers based on a range of criteria, including service delivery and support, overall innovation, future industry impact, creativity, differentiation, and other factors.
“The 2026 awards reflect a rapidly evolving industry, with leaders navigating emerging technologies and shifting customer expectations,” said ChannelVision president and CEO Berge Kaprelian. “On behalf of ChannelVision, we wish a sincere congratulations to Telinta’s Engineering team.”
“When a telecom service provider becomes a Telinta customer, an important part of our onboarding process is comprehensive training delivered by one of our senior engineers,” said Alex Ferdman, CEO of Telinta.” After training is complete, the customer works with our Technical Support staff to configure their hosted switching and billing environment within our TeliCoreTM platform.”
TeliCore is Telinta’s cloud-based Softswitch platform offering a robust portfolio of white label solutions with fully-integrated real-time Billing. With Telinta, customers can easily provide popular VoIP services such as Hosted PBX, UCaaS, SIP Trunks, VoIP calling via brandable Mobile and Desktop Softphones, WebRTC, and more. TeliCore is the largest (and best supported) platform of its type anywhere in the world.
Telinta’s Support Staff leads the industry in helping telecom service providers to make the important configurations needed to brand their VoIP services, set their own prices, set up carriers and DID providers, automate provisioning of IP phones, serve Resellers, and more. In addition to live support and training, Telinta also provides online documentation, white papers, and a searchable KnowledgeBase.
“Support and Training are the core of Telinta’s business model,” added Ferdman. “We only succeed when our customers succeed.”
About Telinta
Founded in 2002, Telinta, Inc. offers secure and reliable cloud-based Switching and Billing solutions for VoIP service providers worldwide. Telinta’s full portfolio of white-label carrier-grade solutions is highly customizable for VoIP service providers and their resellers. This includes Hosted PBX, SIP Trunks, Business and Residential VoIP, UCaaS, VoIP calling with brandable Mobile and Desktop Softphones, WebRTC, and other hosted solutions. Please visit www.telinta.com for more information.
