Sangoma Technologies Corporation, a supplier of cost-effective Communications as a Service (CaaS) solutions for companies of all sizes, has announced the sale and shipment of the one millionth IP desk phone to Jenne Inc., a long-time Sangoma partner.
“We’ve had a long and very successful relationship with Sangoma. And part of that, is the excellence of their ‘all built in-house’ UCaaS solution, which includes tightly integrated desk phones designed for their UC environment. Desk phones continue to be an important part of the overall UC solution set, especially to brick-and-mortar businesses. The achievement of delivering one million phones to the marketplace is impressive and will continue to be a big part of Jenne’s overall success, whether that is in delivering cloud-based or on-premises solutions,” said Dean Jenne, president of sales, Jenne Inc.
Sangoma’s IP desk phones are part of an integrated cloud communications solution created and manufactured by Sangoma that functions seamlessly together. The solution comes with TeamHub, the collaboration-as-a-service client from Sangoma, the on-premises or UCaaS system from Sangoma, the desk phone, mobile and desktop client software, and Sangoma Meet, the company’s video conferencing service.
Customers who purchase desk phones from Sangoma receive features for the phone’s integration with the cloud service that are unmatched in the cloud communications sector. For instance, the user can view “visual voicemail” directly on the phone’s screen while using Sangoma’s UCaaS system. Similarly, consumers may view call queues immediately on their desk phone when paired with Sangoma’s CCaaS product.
Jim Machi, Chief Product and Marketing Officer at Sangoma, commented: “Many of our customers use both desk phones as well as our mobile and desktop clients to communicate. And since we manufacture our own desk phones and develop our own cloud communications software, we are able to provide deep integration between our phones and our cloud communications services, in a way that other phone manufacturers or UCaaS companies simply cannot do. This kind of integration has contributed to the successful growth of this important product line at Sangoma, differentiating us from our competitors and leading to this one-million-unit milestone.”
