Broadvoice, a provider of hosted voice, unified communications as a service (UCaaS), omnichannel contact center as a service (CCaaS), and SIP Trunking services for small and mid-market businesses, has been awarded the 2023 Unified Communications Product of the Year by TMC. The award-winning product is Broadvoice’s b-hive UCaaS platform, which delivers a range of communications capabilities rarely found together in enterprise cloud solutions.
According to Broadvoice Chief Product Officer George Mitsopoulos, “b-hive platform enables small and mid-market businesses to benefit from emerging UC technology and enterprise-level features, including mobility, continuity, high-availability connectivity, flexible pricing, and an intuitive self-service portal.” The platform also includes cloud PBX, unified communications, collaboration features, a virtual call center, and integrations for Salesforce, Microsoft Teams, Zapier, and Webhooks.
Some of the recent innovations of Broadvoice include the next-generation b-hive Communicator, the Broadvoice Success Program, and the 100 percent service level agreement (SLA) for business customers. Rich Tehrani, CEO of TMC, praised Broadvoice for the ingenuity and excellence displayed in its groundbreaking work with b-hive.
Broadvoice is known for its industry-leading installation, support, and the award-winning Broadvoice Success Program. With network assets and customers spanning four continents, Broadvoice drives collaboration and commerce across the globe.